Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox keeps disappearing offscreen when changing orientation.

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

spiritbrand
spiritbrand
more options

I am using a Surface Pro 3. Often when changing orientation or coming back after sleeping the computer, a window will whisk away offscreen when I try to click on it and I cannot get it back. It appears in the taskbar (with no preview image), but can't get it back.

I am using a Surface Pro 3. Often when changing orientation or coming back after sleeping the computer, a window will whisk away offscreen when I try to click on it and I cannot get it back. It appears in the taskbar (with no preview image), but can't get it back.

Todas as respostas (2)

FredMcD
FredMcD
more options

You may have a corrupt xulstore.json file. https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you open the system menu via Alt+Space?

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window