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Backup of my info in Mozilla is the WORST ever

Sergio

I have all my info in Mozilla sites, passwords... try to back up my new phone and WHAT.., back up the phone and erase all the info I have on mu computer!!!

That is crazy!

I have all my info in Mozilla sites, passwords... try to back up my new phone and WHAT.., back up the phone and erase all the info I have on mu computer!!! That is crazy!

All Replies (1)

Hi,

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

Still et spørsmål

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