Firefox Community Forum

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is no longer there! I have all the box's checked to save passwords but again they are no longer there! Any help would be most appreciated, Thank you T Wolf

Gentili Signori, Sempre più spesso, quando si aprono le pagine di pagamento online, il browser non è più in grado di visualizzare correttamente la selezione dei metodi di pagamento o il layout complessivo della schermata di checkout. Questo sta diventando piuttosto frustrante, dato che sono un fedele utente di Firefox da molti anni. Tuttavia, questo problema mi sta spingendo a scegliere un browser che funzioni davvero, come Google Chrome, cosa che trovo piuttosto fastidiosa. Ci sono chiaramente aggiornamenti mancanti e lacune tecniche che stanno diventando sempre più profonde e evidenti, il che mi porta a credere che il vostro progetto non venga più aggiornato con la costanza che dovrebbe avere. Ciò è particolarmente preoccupante considerando che il vostro cliente più importante è proprio Google, che vi paga per rimanere in vita. Grazie.

Firefox won't load google or youtube. In my gmail spam folder I keep getting emails stating "payment declined cloud storage full".

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open it: Firefox does not respond. And everything else also is very slow then. In Windows joblist I can see Firefox with 7-15 threads. One of them "not responding". I have no problems with Chrome nor Edge - W11, 16GB Ram

I am just an average end user and want to alert you to my problems and would love a solution. I am sorry that I don't have the kind of specificity in the details which might help (I am too busy doing other things and when firefox becomes too much of a pain, I generally close it and switch to another browser). I am providing my general observations. On my updated windows 10 64 bit system, firefox v148 seems to have made the browser unusable for me. Other browsers do not suffer similarly (Chrome, Edge, Opera, duckduckgo). I have had these types of issues with Firefox in the past, but they resolved with prior updates. I am at the point of switching to another browser - I hate the thought of it, but Chrome seems to be the most stable and functional. Symptoms:

• Firefox browser and the computer gradually become slower as firefox starts hogging cpu and memory and starts using a lot of power
• extensions stop working - eg, Keeper extension stops filling fields or fills incorrectly, Malwarebytes extension seems less responsive, running background sounds makes things even worse (https://www.mynoise.net/) and web pages with continuous updates (eg, map.purpleair.com) stop working altogether
• other pages stop loading, load with errors ('bad connection') or load very slowly, especially, but not always, those with more security, eg, my bank or retirement funds sites.
• after i close Firefox and start fresh, symptoms resolve, then rinse and repeat.

The previous version worked great and seemed to solve similar issues I have had with earlier releases. I assume the last stable release for me was one of the 147 versions. but when things are going well (which is most of the time), I'm not watching closely, or at all.

Could someone please help me retrieve my crash report history? My Firefox crashes more than 10 times a day. When I check **about:crashes**, it doesn’t show any reports right now, although I saw some there a few days ago. Is there any way to recover those reports so I can submit them here for further guidance from experts?

When I try to log into Tangerine bank I get the error. "We're sorry for the inconvenience. This function is currently unavailable. Please try again later."

This issue started Oct-13-2025 and it appears to work when using Firefox ESR 146.01 but not the regular Firefox 146.01 versions. Tangerine is not giving me information on the error and I was wondering if there is a difference between the ESR and regular version that might clear up this issue?

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; now it just always shows the mute/unmute button in a tab playing audio. This would normally be fine but it is causing my tabs to constantly be shrinking and expanding whenever the audio changes in a tab, and it's really frustrating me and it feels like an overall far worse user interface design than it was before, even if people were complaining about it. Is there some sort of middle ground where I can set a maximum tab size or something? I know this used to be a feature in about:config but it doesn't exist anymore for some reason. I've also tried using a userChrome CSS code for it that I found online; it got rid of the button but it still made the tab size change and the code I tried using for maximum tab size also didn't affect that. Really starting to frustrate me! Please give me any advice I feel like I've exhausted all my options lol

I have used Mozilla Firefox as my default browser, for years. Recently, I used a program to clean (what it said was) junk files from my computer. Unfortunately, I did not make a rescue point. After removal of the files, several of my programs, including Firefox, has no longer worked as it once did. I was always able to go into settings to select my browser, my search engine, my home page, etc. That is no longer possible. I was wondering if I should uninstall Firefox and reinstall - or is their another easier way to repair my problem?

Any help I can get is much appreciated.

Hello. I have a question about Firefox. I shut down my PC and turned it on two hours later, but Firefox is still displaying page layouts properly, images on pages aren't displaying, and the screen remains blank even when I load a page from a bookmark. How can I fix this? This is the first time I've seen this happen, whether I've restarted or shut down and restarted.

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.