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No url window. How can i restore.

  • 5 replies
  • 2 have this problem
  • 2 views
  • Last reply by sorrelcy

sorrelcy
sorrelcy
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I downloaded coupon printing and decided I didn't want or need the site. Removed it. After removing the program, Firefox was missing the url window. Tried reloading Firefox. Still no url window. Tried Refresh Tool Bar, Edit Tool Bar. No help.

Please, help.

Thanks

I downloaded coupon printing and decided I didn't want or need the site. Removed it. After removing the program, Firefox was missing the url window. Tried reloading Firefox. Still no url window. Tried Refresh Tool Bar, Edit Tool Bar. No help. Please, help. Thanks

Chosen solution

I'm not sure what you did exactly to fix the problem. Did you right click a blank spot to the RIGHT of the tabs and select Customize? See Customize Firefox controls, buttons and toolbars for how that works. In any case, since you said that you're "back to normal" do you want to mark your last reply as solving the problem?

Your "more system details" show that you have a "Coupons, Inc. Coupon Printer Plugin" installed so it's possible you still have a Coupons, Inc. toolbar extension installed, but just hidden. To remove it and other unwanted add-ons, see Disable or remove Add-ons. I'm not sure what else you may need to do but this page might help: http://www.couponsinc.com/corp/source/u_uninstall.asp

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All Replies (5)

philipp
philipp
  • Moderator
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hello sorrelcy, please try to reset firefox and see if this can address the issue...

sorrelcy
sorrelcy Question owner
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Thanks Phillip - I'd already reset, to no avail. I tried a right click in the blank area to the left of the tabs, found the activate/deactivate check off and "Bob's your uncle". Got it back to normal.

AliceWyman
AliceWyman
  • Moderator
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Chosen Solution

I'm not sure what you did exactly to fix the problem. Did you right click a blank spot to the RIGHT of the tabs and select Customize? See Customize Firefox controls, buttons and toolbars for how that works. In any case, since you said that you're "back to normal" do you want to mark your last reply as solving the problem?

Your "more system details" show that you have a "Coupons, Inc. Coupon Printer Plugin" installed so it's possible you still have a Coupons, Inc. toolbar extension installed, but just hidden. To remove it and other unwanted add-ons, see Disable or remove Add-ons. I'm not sure what else you may need to do but this page might help: http://www.couponsinc.com/corp/source/u_uninstall.asp

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Plugins are usually installed and added by other programs installed on the computer, so you may want to check that in the Control Panel > Programs.

If it happens again:

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible.

  • Firefox menu button > Options
  • View > Toolbars (press F10 to display the menu bar)
  • Right-click empty toolbar area

Use Toolbar Layout (Customize) to open the Customize window and set which toolbar items to display.

  • if missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
  • if you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar setup
sorrelcy
sorrelcy Question owner
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Problem solved. Thank you, everyone, for your responses.