Thunderbird Support Forum

I would like to know why, when Thunderbird first starts up or shortly thereafter, it attempts to connect to the following sites:

detectportal.firefox.com status.geotrust.com thunderbird-settings.thunderbird.net

It does not need to connect to any of these to send or receive email, so I would like to know why it's attempting to connect to those addresses. Little Snitch is blocking them for now but if one of them is important I can remove that block.

Also, at some point every day, Thunderbird complains that it can't get the latest version, and every day I have to dismiss that popup. I bring this up because it may be related to me blocking the connections but until I know what they are for I'd like to know if it is possible to make Thunderbird stop checking for updates.

They all concern me but the one that really concerns me is thunderbird-settings.thunderbird.net, first because it is listed as a bad address on one of the malware sites, and second because I don't want my settings being sent off my computer. Really the only reason I want Thunderbird to connect to the Internet is to send and receive mail, and maybe to check for updates if it can do ONLY that, and not send any other data from my computer back to the mothership.

I have a mail account at me.com. I am trying to set up that account in Thunderbird. I put in my me.com address and the password I use to get on icloud. (I can see my emails on icloud mail sing that same information.) For some reason, Thunderbird is not accepting that password so I can't get the account set up in Tbird. I'd appreciate any advice you might have to offer me.

Hello, i am using an email address from my company hosting webmail. I added the account to thunderbird on my laptop using IMAP, all settings are correct as i can receive and sent emails. On my Android notebook I use Gmail to manage my accounts. The problem is I can only see the sent emails in the folder "Sent" from the device which I sent them, so either notebook or laptop, while the inbox folder is synced across devices. On my laptop I also clicked on subscribe and check all the checkboxes of folders which are shown there. Then i tried to send an email from my notebook but this was not shown on my laptop. How can i fix this?

I have changed the fonts in TB but it still looks the same (small). I went to Tools, Preferences, Language & Appearance, Advanced, Latin, then changed Proportional for San Serif to 18 or 24, changed Monospace Consolas to 18 or 24, Minimum font size to 24. It doesn't matter what font I choose when I go back to TB all the letters are still small -- I suppose the default size.

Dear Support, I am not sure what you did on this last up date but Wow! My email program/messages are all messed up-- all the folders-now it doesn't want to move email to their right folder when you select to move however it will delete another email not move original one, does not want to create any folders.. just a mess!! This is so frustrating I'm going to stop using this email program runs for while just fine and then an update and all goes to hell---not broke don't fix it!!

sorry but I'm all worked up,

david

I just upgraded to 102.0. The "TAG" option is greyed out and unavailable for use. It was like that before I upgraded, so it's not the new upgrade. What have I done? I use the tags a lot. Oddly, I can edit the tags and their colors/descriptions, but back in the inbox, it's not working.

Win10, HP laptop.

THANKS in advance.

 -- Lucy

The wonderful CardBook addon has always been able to connect to iCloud Contacts without any issue, but Thunderbird never has. https://gitlab.com/CardBook/CardBook/-/tree/master

Now Thunderbird 102 supports CardDAV protocol, but iCloud still does not work.

Username: chris@theduncans.us Location: https://contacts.icloud.com Password: [app-specific password generated in iCloud]

Result: "Failed to connect"

Is there a way to bulk delete only unread messages, leaving only messages I've actually read in place? I've been using thunderbird for many years and have many many thousands of messages, most of which are unread because I chose to ignore them. Is there a way to kill them all without losing the messages I have read? I can select ALL or none. Is there a way to select only unread messages for deletion?

I just updated to v103.0 and no folders or accounts display. Just blank GUI but with menus and toolbar. Under "Get Messages" dropdown I see my two account names but nothing displays in GUI. I tried Troubleshoot mode and I get the same thing. Yikes, this is horrifying. Tools->Settings and Account Settings does nothing, no display.

Hi

I keep receiving messages to upgrade my Thunderbird app after already installing the upgrade. Is this a scam or admin overload?

Cheers,

Bob.

As the title really. Running Outlook 2010 on Windows 10. Did a clean install of 102 and tried to import my Outlook data (contacts and calendar only) only to have it fail. I choose ‘Import’> ’ Import from Outlook’ then ‘Continue’. At this point it comes up with ‘No profile found’. Now I removed all traces of previous TB installations (removed all profiles etc) before installing 102 and email is fine. The error console gives me:

"Uncaught (in promise) Error: No profile found, do not advance to app flow. _onSelectSource chrome://messenger/content/aboutImport.js:382 "

Looked about and can’t find anything that I am doing wrong. Except, maybe … my Outlook data file is in a non-default location. Anyone give me any pointers here?

Thanks

I have rss feeds set up around 100 of them placed in a dozen folders and 15 filters set up. Each filter has between 2 – 5 words set up using the “find any word” option. Each filter has its own folders to move items to so 15 folders in addition to the 100 feeds. The 15 receiving folders are in the same newsgroup not on the local account.

I set these up months ago they were fine. I recently attempted to modify filters and the message filter screen opens quick but when I click on any option; new, copy, edit, it takes a minute to open the box. Making changes to the filter or entering data for a new filter is painful typing in the fields or moving between the fields is extremely slow. When I click save it will either take 20 seconds to close or it will tell me program is not responding do I want to terminate.

I started in safe mode there is no difference. I have no addons installed. I moved the 15 receiving folders to the local account it made no difference. I created a new profile set up the 15 folders went in to set up the filters and the same issue exists on the new profile with zero feeds set up. I have 5 other profiles on this computer with email calendars and address books and as far as I can tell setting up message filters on any of them is not a problem it is only on the rss feed it seems.

Any fix for this issue? Linux v 91.10

I keep getting a popup asking me to download a "fresh copy" of Thunderbird. I already have the latest version of Thunderbird. Why am I getting this notification and how do I make it stop? Thank you for your assistance in this matter.

I have just installed the new 102 version of Thunderbird. It asked did I want to overwrite the old version, I said yes, now I have nothing in the way of informatioin or old emails. In am on a mac. Help I really hate the fact that I cannot talk to anybody live

Recently tried upgrading from 91.x.x -> 102.x.x. Everything seems to go fine, with one critical show-stopping problem -- any attempt to connect to outlook.office365.com fails. Completely.

Under 91.x.x, I use POP as server type, server name is outlook.office365/com, SSL/TLS, and OAuth2 for connection and authentication security, respectively. Set up this way, port defaults to 995. Works *perfectly* under 91.x.x.

But, using the *exact* same setting under TBird 102, absolutely refuses to connect. At all.

Any suggestions as to what to look for?

102 just stopped connecting with my gmail account. Removed and re-installed Thunderbird (Mac OSX 10.13.6). Went through account setup - Thunderbird will not connect with error messages (see attached screen shot). Can log in to gmail just fine with exact same password. Any idea what is going on. Had a similar problem a couple of years ago, but removing and reloading program solved the problem.

Steve Cook