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Why is there so many restart to update firefox I have gotten them so many times in a week and sometimes twice a day. But checking the update history it doesnt show up as so many updates.

Why is this happening?

What will happen if I reconnect Thunderbird to my email account after being disconnected for almost 2 years?

I had to switch ESP's a couple years ago and have been using their web based email platform since, but a recent outage made me realize I should have on off-line platform again, and I really liked Thunderbird.

When I reconnect, will all the emails from the new ESP download to the inbox on Thunderbird all at once?

Thank you.

I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Firefox freezing when trying to get text for authentication on sites. Just started after this mornings update on Firefox!!! Anybody else? Have to turn off/on laptop to get it to work again

I've recently changed my OS from Suse to Kubuntu. When I used Firefox in Suse there was an option, 'Save Link', which created a .desktop file that I could then click on to load the page. This file could be saved in any folder, which meant it could be filed away in an appropriate place.

When I click on a .desktop file in Kubuntu it will load the page, but there doesn't seem to be a way of creating one with the version of Firefox that has been installed.

Is there a way of one-click creating a .desktop file in Kubuntu that I haven't noticed? (Yes, I can easily create one using Kate, but that could be long-winded for the number of pages I want to save.)

My Thunderbird upgraded to 128.1.1esr this morning and now I'm unable to delete sub-folders and folders under various email accounts. I've tried unsubscribing to the folder/sub-folder and still unable to delete. The folders also show an email count but the folders are actually empty.

Edited to add: also cannot rename folders. Edited to add: cannot create new folders or subfolders.

Hello,

I have been using Carbonite as a backup system on my old computer. Recently the old computer crashed. On my new computer, I was able to restore almost all my Thunderbird files--about 3 GB (6500+ files). [Only 3 files were listed as "Restored, but the file's contents may differ from the original."--a tiny percentage so I'm not concerned about them.] From the Carbonite restore report, it appears all the files have been restored from an "old location" to a "new location". All the old locations (a list of 150+ pages) have exactly the same names as the new locations--in Thunderbird. When I open Thunderbird, however, I don't see any of those restored files.

When I reinstalled Thunderbird on the new computer, I did set up three e-mail accounts so I could take care of my regular business.

I tried using the Thunderbird import function. I tried importing both from "profile default" choice and by choosing what I thought was the correct profile folder. Both selections got an error message saying: "Import Failed Unexpectedly. More information may be available in the Error Console."

Several questions:

1) Where is the Error Console?

2) Should I first remove all the current e-mail account information from Thunderbird and try to import to Thunderbird with Thunderbird completely empty? (I have all the current e-mail backed up, so I am willing to do this.)

3) Is it possible that if I remove the current e-mail account info that, since the restored files are listed as being in what appears to be the correct location, they will just pop up automatically (Hey I can dream!)?

4) At 3 GB, are my restored files too big to import--can they be imported by breaking down into smaller pieces?

5) Is there another procedure I should be using?

Thank you for your help. Nina

Today just after an auto update of Thunderbird from 115.14.0 to 128.1.1 the ability to drag a selected number of addresses from an address book window to the address field or the cc or bcc field in a new e-mail. We have an address book with sub folders. This has caused undue headaches dragging addressees one at a time. Can anyone help with why this upgrade has cause this or if there is a setting that needs changed. Tried to change back to old version 115.40 but the system I guess changes the profiles so they can't be back loaded.