Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Can't access LinkedIn account

terrysm1951 replied
terrysm1951

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared cache without success. I can access LinkedIn on Chrome. Can you suggest what I have done to my Firefox to cause this? Thanks!

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared cache without success. I can access LinkedIn on Chrome. Can you suggest what I have done to my Firefox to cause this? Thanks!

All Replies (2)

Hi

Have you had incorrect credentials stored in Firefox that do not match the accurate credentials you have stored in the other browser?

No, the stored credentials are correct, but I did retype them to be sure. My current work around is to forward any messages that I need LinkedIn for to my gmail account. Not convenient, but it gets me in. Thanks

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.