Firefox Community Forum

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Hi everyone, I manage https://myphoneoffers.com, a website that lists mobile phone prices and SIM packages in Bangladesh. I’ve noticed that a few JavaScript-based components (such as floating offer banners and comparison tables) don’t always load properly in Firefox. In some cases, it looks like ad-blocking or strict tracking protection might be preventing the scripts from running. I’m using lightweight JavaScript with no third-party ads — just local scripts and analytics. Could anyone explain how Firefox’s Enhanced Tracking Protection or JavaScript settings might affect embedded scripts? And what’s the best practice to make sure essential scripts still load while maintaining user privacy? Any insights from web developers familiar with Firefox’s JS behavior would be really helpful. Thanks!

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

• Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
• Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
• Disabled Extensions (Did Not Resolve)
• Disabled Privacy Settings (Did Not Resolve)
• Cleared Cookies, History, Cache (Did Not Resolve)
• Cleared Forms (Did Not Resolve)
• Tried Private Window (Did Not Resolve)
• Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Environment - Device: Acer Neo 16 (PHN16-71), 2023 model - OS: Windows 11 23H2 (Build 22631.4974) - Browser: Firefox ESR 128.7.0esr (similar issue observed on 140esr) - Current version in use: Firefox ESR 143.0.4 (64-bit) - Graphics: Hybrid – Intel UMA + NVIDIA RTX 4060 - Drivers:

 - Intel UMA: 31.0.101.4146 (UMA-labeled)  
 - NVIDIA: 551.76 (GeForce Game Ready Driver)

Issue Description While using Firefox ESR (128.7.0esr and 140esr), the laptop’s built-in screen occasionally begins to flicker, and after prolonged usage—especially when browsing Facebook for tens of minutes—it gradually develops severe distortion, resembling water damage or ripple effects.

Key observations: - Screenshots appear completely normal, indicating the framebuffer is unaffected. - No external monitor has been tested yet; the issue is only observed on the built-in panel. - Rebooting temporarily resolves the issue, but it recurs unpredictably. - This issue never occurred on my older laptop (Acer V3-772G) using the same ESR versions.

Steps to Reproduce 1. Launch Firefox ESR (128.7.0esr or 140esr) 2. Browse Facebook continuously for tens of minutes 3. Screen begins to flicker, then gradually distorts 4. Take a screenshot → image is normal 5. Reboot → screen returns to normal

✅ Expected Behavior The screen should remain visually stable during browser usage, without flickering or distortion.

Actual Behavior The built-in screen flickers and eventually distorts, while screenshots remain unaffected. This suggests the issue may lie in the final stage of the display output pipeline, possibly involving the TCON (Timing Controller) reacting to GPU output or Firefox’s rendering behavior.

Additional Notes  

- Hardware acceleration was disabled in Firefox for testing — the issue still occurred (on older versions). - No similar behavior observed in Chrome or Edge. - BIOS screen appears normal, ruling out panel damage. - After upgrading to Firefox ESR 143.0.4 (64-bit), the distortion issue has not reappeared for two weeks, though minor flickering still occurs occasionally during browsing. - Interestingly, when distortion or flickering occurs while browsing Facebook, switching to another website immediately causes the screen to temporarily return to normal.

 This suggests the issue may be triggered by specific rendering patterns or GPU calls on certain web pages.

- This may indicate a rare interaction between Firefox ESR and specific hardware configurations (UMA → TCON → panel).

I generally always use Firefox on my PC for everything.

I also often chat with Amazon as they are never short when it comes to fucking my orders

I have not used Amazon for the past 2-3 months and when I finally placed a new order 3 days ago, to resolve the usual non delivery issue, I contacted them via Live Chat, however instead of seeing Chat window pop open as usual, all I got was ABOUT:BLANK in new tab, hmmm...

So far to fix this or at least ascertain cause:

- I contacted Amazon.fr (where I live) and guy at digital services said, "nah, no flies on us, it's Mozilla's fault" - Edge, on same PC (windows 10), works OK for chat - Launching in safe mode changes nothing - Nor does disabling NordVPN - I also added Amazon.fr as "exception" in pop-ups, to no avail - and when I unchecked block box to enable all pop-ups, no better luck - lastly, on my iphone via Safari, all is good, assuming one enjoys typing with 1-2 fingers

my version of Firefox is up to date: 144.0.2

voilà

suggestions?

thanks

Jonathan

Hello Firefox Community,

I’m facing an issue with my restaurant-related website Bojangles Menu with Prices—https://bojanglesmenuprices.us. .

When I search for my website in Firefox or share one of its pages through the browser (for example, by copying the link or sharing via email/social media), the preview doesn’t display correctly. Sometimes the image thumbnail is missing, and other times the meta title or description doesn’t appear.

Here’s what I’ve already tried:

Checked the Open Graph (OG) and meta tags on my site.

Cleared Firefox cache and cookies.

Verified that the site preview works fine on Chrome and Edge.

Updated all social and sharing metadata in my HTML.

Is there any Firefox-specific issue or setting that could affect how link previews or shared content are displayed? I’d really appreciate any help on how to make my Bojangles Menu website show up correctly when searched or shared via Firefox.

Thank you! Sonia

Hi everyone, I run a website, which provides information about mobile phone prices and SIM packages in Bangladesh. I’ve been working on improving page load speed using LiteSpeed Cache and Cloudflare CDN. While it works well in Chrome, I’ve noticed that Firefox doesn’t always cache pages or static assets (like images and CSS) as effectively. Does Firefox handle cache-control headers or service workers differently than other browsers? I’d also love any advice on best practices for implementing browser caching or service worker scripts that improve performance on Firefox without causing outdated content issues. Thanks for your time and any insights!

Hello Mozilla Support Team, I manage the official website of ITTP, which provides information about our JBT from Haryana JBT from Haryana course. Recently, I noticed that the website isn’t working properly on the Mozilla Firefox browser. Some pages load slowly, and certain design elements like buttons and banners are not displaying correctly, even though the site works fine on Chrome and Edge.

I’ve already cleared cache, checked extensions, and verified that our SSL and JavaScript files are properly configured. Still, the issue continues on Firefox across multiple devices.

Could this be related to compatibility settings, outdated scripts, or browser-specific rendering issues? I’d really appreciate any guidance or troubleshooting steps to ensure the ITTP site runs smoothly for users searching for JBT from Haryana information.

Thank you for your help!

Once again, Paramount Plus is giving conniptions when via Firefox, when was fine 3 days ago. 3304 or 3005. Last time this happened, we contacted you and it went away right quick. Guess your team found a patch. WAIT -- now plays commercial... but not feature. Try again... NOPE, back to bupkis. They claim not them, every time. Guess you guys stuck patching their screw ups.

Same approximate timeframe, yahoo mail stopped working via Firefox. That still remains.

HELP!

Hi,

I am on a Mac OS 15.6.1 -- 24GB of RAM. I have noticed multiple page hangs -- request to stop with AWS web console. To the point, that I have gone back to Chrome where I do NOT have these hangs. So, I suspect something has changed, but it makes the FF browser unusable. Something you should look at at. Happy to help if I can, but my time is limited.

Best, Harold

Hello, Having some issues with two websites that don't load correctly. Can you help me with this ? It has been going on for a while withe my car brand website configuration page so I have to use Safari for that, but today it happened with my bank website. Please see the car website screen shots attached. Thanks Joseph

Hi. I've been using ESR115 on Windows 7 64bit for a while now, at lease since Chase.com enhanced their online banking browser requirements. But now, Nov 6th, Chase.com updated their online banking site, yet again. ESR115 no longer works. Just thought I'd let you guys know in case an update to ESR115 is needed.

I tried to update to a newer ESR version but nothing is available. I'll probably have to buy a new PC since this mobo doesn't have a TPM chip and I'd rather go to Win11 than to Win10. Thanks!

Mark

After the last Firefox, it has blacked out all the short videos on facebook. I looked up the issue on youtube and several people are having the same issue. I followed some of the advice and unchecked a few boxes and it worked for a few times, and then went back to blacking out the videos. Tried two other browers and there is not problems. Go back to Firefox and the videos are blacked out.

After installing the Up Grade last afternoon , I can not open WEB SITES My Bank - facebook - Amazon Prime or Ebay - I can sometimes get to Sign Page but no Key ACTION Possible . Internet works in other places I go . WHY ? CAN I RETURN to the OLD FIREFOX ? If so HOW ?

Wenn ich Seiten aufrufe (Routenplaner, Googlemaps usw. die auf meinen Standort zugreifen wird ein Standort in Mexiko angezeigt. In Google Chrome wir der korrekte Standort angezeigt.Ich brauche eure Hilfe!

I haven't been able to log in to Yahoo on FF esr for 2 weeks. I never had issues before and I can still log in with other browsers on the same device (windows computer).

Until today I was able to get a verification code sent to my email (which I accessed by logging in with another browser and inputting it into Yahoo on FF) but that stopped working.

I tried FF in troubleshoot mode & private browsing window, I've always had FF set to clear cookies/cache on closing EXCEPT Yahoo but I also tried deleting the Yahoo cookies and it made no difference, my email on FF settings has ALWAYS been set to Yahoo. I made absolutely no changes to any settings before it stopped recognizing FF.

I can't contact Yahoo because my 30-year-old email is a free account.

Why is Yahoo no longer recognizing FF (esr)? Is this to do with the most recent update?? I don't know if this is a Yahoo issue or a FF issue (but obviously there's something about FF Yahoo doesn't like). I don't know if this is affecting anyone else but it's REALLY frustrating because now I have to open a second browser just to check my email.

Thanks.

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}

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor.