Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting "not responding" messages, how can I fix this

timacton
timacton

I have tried everything the support page tells me but still have the same slow, hang, and dreaded not responding message, and even purchased a new computer , yet still have the same problem

I have tried everything the support page tells me but still have the same slow, hang, and dreaded not responding message, and even purchased a new computer , yet still have the same problem

All Replies (1)

Chandan_Baba
Chandan_Baba

By mean of tried all steps that support forum tells little bit confusing ,so I am again writing may be the same steps :

First block all scripts on a page and gradually allow them to run one by one ,watch if changes in behavior ?

  • I hope you have already Turn off Hardware acceleration ? Just check it one more time by tapping Menu > Options > Advance > General and Uncheck Use hardware acceleration when available.

Quit firefox and then restart it again. Note : Updating Graphics driver can also helpful in several cases. Read from here : https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_turn-off-hardware-acceleration