Thunderbird Community Forum

for some reason emails move from inbox to trash by themselves. I have posted this before and did not get any help to fix this. Has anyone else had this problem. I am not very computer savvy so please if you can explain in plain language. Very frustrating. Thanks ahead of time

Hi, I have been running low on hard disk space due to the bloated Windows 11. I have been trying to clean up Thunderbird by deleting a bunch of saved emails and compacting, but the size of my profile folder is still about 3.5 GB. I looked at all of the subfolders under my profile and found a bunch of what I think is dead storage.

Under the MAIL folder there are 4 folders for what looks like my current Local Folders and 3 older local folders. Under the IMAPMAIL folder there are 4 folders for what looks like my 2 current email addresses and 2 older unused email addresses.

I looked under the account settings for the Local Folders and the 2 email addresses and have identified the 3 out of the 8 folders that are still being used.

So my question is, is it safe to just delete these apparently unused folders?

7-1-26: Problem when I updated/downloaded Thunderbird 152.0.1. When I try to open, a dialog box asks if I want to create a new profile. By mistake I clicked the "new profile button" but didn't create a new profile since I want to use my previous profile just as with past upgrades. However, I couldn't move past that screen so I closed Thunderbird. Then when I try to re-open Thunderbird, I get that same dialog box and can't move forward. What can I do? Your assistance is truly appreciated, Rick

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

I currently have the following:

Mozilla Thunderbird version 152.0.1 (64-bit) installed on a Windows 11 Pro computer. Within this installation are five E-Mail accounts configured and working.

I have selected Export for Mobile.

On Android (Samsung Galaxy S24 Ultra - 5G) One UI Version: 8.5 Android: 16 Kernel: 6.1.145-android14-11-33419968-abS928USQS6DZF2

Thunderbird Version: 20.0

I click on the Import Settings: Try to scan the QR Code from my laptop which says 1 of 2 QR Codes and I get nothing. No pop-ups, no approvals, it just sits there. Clicking done takes me back to the main screen.

I would like to set up an existing Gmail account in Thunderbird.

The following window appears: (see Image 1)

I click the next button, and the next window is: (see Image 2).

How can I sign in to Google? Perhaps in a different way?

I'm a new Thunderbird user and my question is the simple one typed into the "Summarize your question" box. There doesn't seem to be an appropriate topic, so please excuse the "off-topic" topic.

TIA, Allen

My Message Source displays text in very large Liberation Mono. I can't find a setting anywhere, including Advanced Preferences. Where can I change that?

Liberation Mono is the font I have set for monospace in different languages. Since it is not the default, there may be a connection there.

Also, since yesterday when I reply to certain HTML messages, the font used for quoted text is again large size Liberation Mono. I haven't changed anything, so I suspect it's a bug in new 152.0.1.

After I open my Thunderbird email and use it for 15 to 20 minutes it freezes. I need to close it and I get a message Thunderbird is not responding. I then need to close the program using Microsoft to close the program.

Windooze 11. TBird 152.0 installed on June 20th. Now it seems like TBird is not displaying HTML emails properly. They are displayed but not at the beginning. The first line is sometimes just the bottom half of a sentence in the email (if that makes sense). I can't scroll back to the beginning. If I go to outlook and display the same email it displays fine.

Did something change in 152.0 to cause this?

Thanks, Ed Mazurek

I used to have Thunderbird on this laptop and was using Microsoft Office 365. I have since stopped using it from GoDaddy. I uninstalled the old Thunderbird and reinstalled a new version. I am trying to enter the new server settings but I keep getting the old Office 365 settings showing up. How do I get rid of that and find the new settings page to enter the new settings?

All my old email accounts are showing up and I only want to add 2 to the new Thunderbird. I thought uninstalling would delete all the old stuff. Please help.

When I replaced Outlook with Thunderbird, it was brilliant. It was so good, I chose to donate! Now it's changed. I was trying to find out why a forwarded email changed the body of the message to a HTML attachment. I stupidly followed a wrong AI help process and changed something I can't remember. Now all of my emails only show hyperlinks and not the pictures these hyperlinks point to. I would like the pictures back and the option to download these if these are safe in new emails. I've seached everywhere I thought I went but I can't find the setting that does this. Please help if you can.

My school email's storage and emails will expire end of today (June 30th, 11:59 PM EST). I accidentally thought the account would just be frozen at that time, but realized they would be deleting the account all together for universities alumni.

When I downloaded Thunderbird to transfer my emails, I'm logging in, but I'm getting prompted to log in to Microsoft rather than Gmail for some reason. The email should be Google Workspace. I'd love to know what's going on as I'm not sure and my school's IT support said it's a problem with Thunderbird as it should be gmail for me.

Anyone know of any fixes or suggestions?

GmailをIMAPで使用。 19000件ほどの「すべてのメール」を、17000件ほど「ローカルにアーカイブ」したところ、他のPCで見られなくなった。 IMAPでは削除扱いだろうが、Gmailでは自動削除オフ&アーカイブするという処理がされているはず。 実際Gmail上ではすべてのメールに残っているし、iPadの Gmailアプリでもすべて見ることができる。

復旧する方法はないか。ローカルにアーカイブしたメールは残っているものもあるが、残っていないものも一部ある。

以下、AIの回答

② 今回の問題の本体

あなたの現象の本質はこれです：

❗ Gmail IMAPの「分割レスポンス」＋クライアントの「完了判定」

⸻

Gmail側

• All Mailを一括で返さない
• チャンク（分割）で返す
• 順序は保証されない

⸻

At the beginning I see some message disappear (moved from inbox to the folder but never show in the folder) then following some advises I made a Repair Folder, then all messages in the folder disappear.

As you can see, on the gmail picture there is 114 emails in this folder, in the Thunderbird picture it count only 7 and display none.

Please any one have a solution ?

I'm working with Thunderbird 152.0 on linux (Manjaro GNOME). I've been having this issue where sometimes while composing a reply, the quoted text of the email I'm replying to in the body of my current reply will be displayed as black on the dark background. It's very annoying when I need to look at specific text to refer to in my message.

Some more observations: - This is not a new issue, it's been happening for quite a while now, possibly years, but it's finally gotten to a point where I want to fix it. - It does not always happen. I suspect it's when the original message I'm replying to has been formatted in html first, whereas I prefer plain text replies.

I've attached an image of what it can look like on my end, as well as one where I select the text to show the contents.

Is there anything that can be done about it?

Thunderbird is marking unread messages as read after about 5 minutes. I've tried changing settings by delaying or unticking automatically mark messages as read in the "reading & display area" and it's still marking messages after about 5 minutes to read when they haven't been opened. We are not using Bitdefender - I saw this was referred to in the help section and changes could be made to that to stop this happening but we are only using Microsoft defender. We are not using another device, ie phone or ipad to access emails on this account - just a PC We do have other email accounts running on different PC and none of those appear affected by this problem.

Whenever I open the single mail with the arrow > , it opens up as well all the past mails and sometimes mails which are not related with my topic. Please let me know how I can fix it avoiding the mail grouping. Many thanks in advance for your help. Kind rgds. FT

I am trying to add a new identity, I already have 3, so perhaps there is a limit? I have created the identity under manage identities with no problems. However, the new identity does not appear in Thunderbird, where the others are. The address is not recognized, and does not receive emails. I feel like I have missed a fundamental step but have followed the help instructions & cannot see what I am doing wrong. Ive checked and the program is up to date. I hope someone can offer advice thanks Anne

Hello, I started using Thunderbird in order to be able to manage all my email accounts from one place and I stumbled to one problem. I have 6 different email accounts and all are created by me.

I know that I cannot add a Proton account as it requires a paid service from Proton that I don't need as I use it only as a backup account in order to be able to recover the other 5 ones.

My Yahoo account added successfully without any problems as my 2 Google ones.

My primary outlook was added successfully by using the simple add account setup. The problem started when I was trying to add my second outlook account. Everything I tried it always gives me an error that says "Authentication error. Unable to login at server. Probably wrong configuration , username or password." I know for a fact that the username and password are correct as when I start to add the account it displays a prompt on my phone to verify the connection. But at the last step it says the error I mentioned. I even tried to clear all cookies and passwords and tries again but without any success. I compared the configuration of the 1st outlook one to the 2nd and they were correct. Correct hostnames, security etc.

I also checked the account settings in of the emails on the providers page and the only difference is that in the 2nd I haven't enabled the 2FF authentication.

What am I doing wrong?

Appreciate the help! Alex