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the latest version of firefox v140 not working and keeps crashing

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersio… (ketahui selanjutnya)

AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersion: 0x64 CrashTime: 1750858075 HeadlessMode: 0 InstallTime: 1750788070 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["MpDetours.dll","wsock32.dll","dbgcore.dll","ktmw32.dll","winmm.dll","version.dll","propsys.dll","DWrite.dll","uxtheme.dll","dbghelp.dll","windows.storage.dll","kernel.appcore.dll","ntmarta.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","WinTypes.dll","bcryptPrimitives.dll","wintrust.dll","shell32.dll","shlwapi.dll","user32.dll","rpcrt4.dll","SHCore.dll","ole32.dll","psapi.dll","kernel32.dll","advapi32.dll","imm32.dll","oleaut32.dll","msvcrt.dll","gdi32.dll","ws2_32.dll","combase.dll","sechost.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 820 StartupCrash: 1 StartupTime: 1750858075 SubmittedFrom: Client SystemMemoryUsePercentage: 79 Throttleable: 1 TotalPageFile: 65870069760 TotalPhysicalMemory: 34067255296 TotalVirtualMemory: 140737488224256 UptimeTS: 8.00534 Vendor: Mozilla Version: 140.0 This report also contains technical information about the state of the application when it crashed.

Asked by k.mitwasi 5 hari lepas

Last reply by jscher2000 - Support Volunteer 12 jam lepas

Constant crashing in firefox

Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updat… (ketahui selanjutnya)

Firefox has been crashing several times an hour for multiple days. I have tried:

Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

Asked by skylarasebastian 1 hari lepas

Last reply by jscher2000 - Support Volunteer 22 jam lepas

Constant crashing in firefox

Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updat… (ketahui selanjutnya)

Firefox has been crashing several times an hour for multiple days. I have tried:

Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

Asked by skylarasebastian 1 hari lepas

Last reply by jonzn4SUSE 1 hari lepas

FireFox crashes sometimes when playing Amzon Prime Movies with no crash report nor anything in about:crashes

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option… (ketahui selanjutnya)

I wasn't sure what to select for the type of question so you can move it if you think another type would be better. I would have selected crashes but that isn't an option.

It happened again a few minutes ago while watching Star Trek First Contact. The Phoenix was about to go to warp and Firefox CTD with no crash reporter and when I looked in about:crashes there was no crash report. This exact situation happened twice while watching the movie Signal unknown or whatever the title is.

Asked by Steve7233 3 hari lepas

Last reply by jonzn4SUSE 2 hari lepas

Firefox Nightly crashes every time I try to zoom in using my touch-pad

As the title states, every time I try to zoom into a page using pinch and zoom with my touch-pad, firefox nightly crashes. However, if I try to zoom in using CTRL+ and CT… (ketahui selanjutnya)

As the title states, every time I try to zoom into a page using pinch and zoom with my touch-pad, firefox nightly crashes. However, if I try to zoom in using CTRL+ and CTRL-, it works just fine.

I have tried to disable hardware acceleration but it didnt help.

These are the logs which I obtained from the crash reporter: AdapterDeviceID: 0x46a8 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 24.2.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 1012457472 AvailablePhysicalMemory: 10165415936 AvailableSwapMemory: 2000678912 AvailableVirtualMemory: 12812111872 BackgroundTaskMode: 0 BuildID: 20250613160838 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1750302886 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: ubuntu:gnome EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=148.335) GraphicsNumActiveRenderers: 2 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1749869266 IsWayland: 1 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 MozCrashReason: internal error: entered unreachable code NimbusEnrollments: upgrade-spotlight-rollout:treatment,fx-accounts-ping-release-rollout-2:control,disable-ads-startup-cache:control,desktop-nightly-show-relay-to-13501-logged-out-users:synthetic-control,desktop-credit-card-autofill-global-enablement-rollout-nightly:creditcard-enable,enable-enrollment-status-telemetry-in-firefox-desktop:control,desktop-address-autofill-india-nightly-rollout:control,fpp-screen-avail-hardware-concurrency-desktop:control,hide-descriptions-on-newtab-articles-fix-rollout:control Notes: Ubuntu Core 24FP(D10-L1000-W0000000-T01) WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: nightly SafeMode: 0 SecondsSinceLastCrash: 191 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1750302698 SubmittedFrom: Client Throttleable: 1 TotalPageFile: 18425405440 TotalPhysicalMemory: 16424726528 URL: about:newtab UptimeTS: 188.44815843 UtilityProcessStatus: Running Vendor: Mozilla Version: 141.0a1 useragent_locale: en-US

Any help or direction would be appreciated, Thanks!

Asked by Aks 1 minggu lepas

Last reply by Paul 1 minggu lepas

MacOS 26 Spotlight usage crashes Firefox when summoned

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach… (ketahui selanjutnya)

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Asked by Cbjake 2 minggu lepas

Last reply by Denys 2 minggu lepas

Firefox Crashing

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am j… (ketahui selanjutnya)

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am just in my Gmail, sometimes 4 or 5 times an hour. Is Chrome a better option?

Asked by SidAbma 2 minggu lepas

Last reply by TyDraniu 2 minggu lepas

Crashing of site during usage.

OK let me start with this - I never thought that I would say this but I am truly beginning to truly HATE - I MEAN HATE FIREFOX AND MOZILLA. Here's why. For the past sever… (ketahui selanjutnya)

OK let me start with this - I never thought that I would say this but I am truly beginning to truly HATE - I MEAN HATE FIREFOX AND MOZILLA. Here's why. For the past several months (4-6 months) I have been using a website and it crashes. The window that comes up after the crash states two things. #1, a crash log or report has been saved and sent. #2, Click here to re-establish connection to website. Now this has been going on as I have stated that this has been happening every time I use the website. NO ONE from Mozilla or Firefox has ever acknowledged receiving or trying to fix the crash log that is supposedly in your hands after the crash is reported. This has become really annoying. NOW, I have sent numerous email to Mozilla and Firefox asking for the help to solve this issue and what do I get ZIP, NADA, ZILCH as in NOTHING! Why is that - no one has time to deal with the crash logs that are supposedly being sent every time I get a crash?

Just a day or so ago I got an email from a Mozilla guy Wai Tse who said that he wouldn't do anything because he worked for Mozilla and not Firefox. He sent me a link that I opened and when I did it had MOZILLA AND FIREFOX everywhere. So now I am thinking WTF people - is this a personal thing? Am I not donating enough money to your calls for help and monthly to get a response to this issue that you are suppose to be getting information on everytime it crashes. I am giving up and trying to be nice and or patient with you since I have been ignored for months and months.

I'm sitting here thinking that once again I am just jerking off, no one cares no one is going to respond except for Wai Tse who can't take the time from his busy day and go one step beyond his or her job description and HELP.

Asked by Stray_Horne 3 minggu lepas

Last reply by jscher2000 - Support Volunteer 3 minggu lepas

Installed new Firefox today. Now crashes tabs for all links.

Firefox indicated a new version was available and I installed it. After restarting the app, links will not connect and I receive this message.: Gah. Your tab just crashed… (ketahui selanjutnya)

Firefox indicated a new version was available and I installed it. After restarting the app, links will not connect and I receive this message.: Gah. Your tab just crashed. We can help!

Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

But nothing helps. I cannot reach most of the sites where I need to work.

Asked by jlcjr0 3 minggu lepas

Last reply by mattc 3 minggu lepas

Firefox won't open (crashes) after install

I have installed Firefox but when trying to load it up, the programme crashes showing three crash report windows. Any idea how to fix? Running on MS Surface Laptop ARM … (ketahui selanjutnya)

I have installed Firefox but when trying to load it up, the programme crashes showing three crash report windows. Any idea how to fix?

Running on MS Surface Laptop ARM Snapdragon processor

BuildID: 20250517143237 CrashTime: 1748341332 InstallTime: 1747827318 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","mozglue.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["CRYPTBASE.dll","crypt32.dll","version.dll","fltLib.dll","bcrypt.dll","KERNELBASE.dll","ucrtbase.dll","bcryptPrimitives.dll","kernel32.dll","advapi32.dll","msvcrt.dll","rpcrt4.dll","sechost.dll","ntdll.dll"],"SentinelOne Inc.":["InProcessClient64.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release StartupTime: 1748341332 SubmittedFrom: Client Throttleable: 1 UptimeTS: 0.0 Vendor: Mozilla Version: 138.0.4 WindowsErrorReporting: 1 This report also contains technical information about the state of the application when it crashed.

Asked by t.shinton 1 bulan lepas

Last reply by Paul 1 bulan lepas

I keep receiving a "mozilla firefox is running but not responding."

Mozilla Firefox constantly not responding. I have been unable to access any of my sites, as the browser doesn't seem to be working. Very frustrating. How can I refresh… (ketahui selanjutnya)

Mozilla Firefox constantly not responding. I have been unable to access any of my sites, as the browser doesn't seem to be working. Very frustrating. How can I refresh Firefox to reset it??

Asked by carole.a1 1 bulan lepas

Last reply by Martina 1 bulan lepas

My Firefox broswer keeps crashing

My Firefox Browser keeps crashing at random times. I was using Chrome previously and it was worse than the Firefox performance. I just installed 128 GB of brand new DDR5 … (ketahui selanjutnya)

My Firefox Browser keeps crashing at random times. I was using Chrome previously and it was worse than the Firefox performance. I just installed 128 GB of brand new DDR5 RAM which I tested in windows with no error. I have no malware on my computer currently. I ran all of the usual checks that you suggested with regard to extensions and cache. Here is the most recent report ID that was generated by Firefox:

bp-7c5d5dcf-2fc9-40a3-9659-ff55f0250424

Asked by jdude35 2 bulan lepas

Last reply by jonzn4SUSE 1 bulan lepas

Repeated crashes in Firefox: how to determine the cause?

I run Firefox under Linux Mint. Both are always update to the latest level. Over the past 1 to 1.5 years, across updates to both Firefox and Mint and multiple 'clean' ins… (ketahui selanjutnya)

I run Firefox under Linux Mint. Both are always update to the latest level. Over the past 1 to 1.5 years, across updates to both Firefox and Mint and multiple 'clean' installs of Firefox, I have experienced many crashes from Firefox per week. Sometimes there will be as many as 5 per day, but never less than one per day. During the same period I have also been running Vivaldi; it has not crashed once in that time. Now I have to do something. If there is a simple way to perform 'problem source identification', that is within my capability, I would be grateful for advice. If there is not, then clearly I will have to un-install Firefox.

As far as I can tell both of these browsers run with just 1 add-on/extension: uBlock Origin. Disabling this extension in Firefox does not stop Firefox from crashing.

Asked by a squared 2 bulan lepas

Last reply by TyDraniu 2 bulan lepas

Firefox Kerps Crashing

When attempting to attach file to enail from File Explorer, or do a "Save as" of a photo, Firefox crashes and a "Firefox Crash Reporter" box appears, which instructs me … (ketahui selanjutnya)

When attempting to attach file to enail from File Explorer, or do a "Save as" of a photo, Firefox crashes and a "Firefox Crash Reporter" box appears, which instructs me to restart Firefox.

Asked by Dave Hill 2 bulan lepas

Last reply by Paul 2 bulan lepas

Endless crashes

I have Firefox on two separate computers, a desktop running Win7Prof64bit and a laptop running Win10Pro 64bit. Both Firefox installations crash constantly, ie every 10 - … (ketahui selanjutnya)

I have Firefox on two separate computers, a desktop running Win7Prof64bit and a laptop running Win10Pro 64bit. Both Firefox installations crash constantly, ie every 10 - 15 mins. They show the "Gah! Firefox just crashed. Please tell us what you were doing", and the box to return the data to Mozilla. With Restore This Tab at the bottom.

I always send you these reports but in about a year, the problem remains the same. Nothing has improved, I never hear back from you. Two different PCs, two different OSs, constant reports, no improvement. Why do I never hear from you? Why does this problem continue endlessly? I'm wasting my time sending you the reports. You take no notice. If you do, why does the problem continue and why do I never hear from you?

Asked by Peter Croft 2 bulan lepas

Last reply by jeff-g 2 bulan lepas