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Diarkib

Firefox crashes every time i open it

Swarnava Sengupta replied
jacquiefbrown

every time I open firefox it crashes, even when I try to open it in safe-mode. I've uninstalled and then re-installed firefox twice. I can't even open it to get the info from the 'troubleshooting' option.

every time I open firefox it crashes, even when I try to open it in safe-mode. I've uninstalled and then re-installed firefox twice. I can't even open it to get the info from the 'troubleshooting' option.

All Replies (1)

Your Crash report url:- https://crash-stats.mozilla.com/report/index/bp-7c6b443e-ca80-4b31-b071-a0e332120302
Firefox 10.0.2 Crash Report [@ mozalloc_abort | mozalloc_handle_oom | moz_xrealloc | nsTArray_base<nsTArrayDefaultAllocator>::EnsureCapacity | nsUrlClassifierStore::ReadPrefixes ]


As per Bug 702217 your crash has been fixed in Firefox 11 which is currently in beta channel, you cant try it from here

Diubah oleh Swarnava Sengupta