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why can't I connect to the server when I get the notifcation to upgrade Firefox?

Firefox
shrinkrap305 replied 14 tahun lepas
shrinkrap305
shrinkrap305

Periodically I get a notification that there's an upgrade for Firefox, and when I click on the download button a status bar appears, but my computer can't connect to the server.

Periodically I get a notification that there's an upgrade for Firefox, and when I click on the download button a status bar appears, but my computer can't connect to the server.

All Replies (3)

Matt_G
Matt_G

Penyelesaian Terpilih

Hi shrinkrap305,

Try going to http://www.mozilla.org/en-US/firefox/new/

  1. Download the full installer to your desktop.
  2. Close Firefox. Be sure that it isn't still running in the background.
  3. Run the installer and re-open Firefox.

Hopefully this helps!

shrinkrap305
shrinkrap305 Pemilik Soalan

Hi Matt, thanks for your response to my query. I tried your suggestion but the installer fails to mount. what next? Thanks so much for your help. Carol

shrinkrap305
shrinkrap305 Pemilik Soalan

ok, tried again and was successful! thanks again for your help! carol