Why is the website stating URL is insecure when it is fine on Chrome
Hi for some reason a website i have used for over 12 moths every day is now saying the the certificate is insecure when on speaking to them everything is fine and in fact i can gain full access via Chrome.
I would much prefer to use your platform.
Can you advise please a way around this.
Peter Hinkson
Penyelesaian Terpilih
They must have updated their certificate. I've never seen a single case of Firefox making a mistake with certificates.
All Replies (4)
Did you check the validity of the certificate, is it the same certificate in both browsers?
Validity Not Before Thu, 01 Oct 2026 08:23:01 GMT Not After Wed, 30 Dec 2026 08:23:00 GMT
Hi Peter, are you getting a full page error explaining the problem? Sometimes you need to click an Advanced button to see the technical explanation, and/or a code that hopefully is listed in this article: Troubleshoot security error codes on secure websites.
As a cross-check, you also can use this site to probe the server's SSL configuration:
https://www.ssllabs.com/ssltest/
If the problem is indicated on the shield icon at the left end of the address bar and not in the page, click the icon for more information.
Thanks for some reason the error has gone now and i can get full access again. Thanks for your help.
Penyelesaian Terpilih
They must have updated their certificate. I've never seen a single case of Firefox making a mistake with certificates.
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