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my tablet crashes when opening certain websites

Sentry GA

Dear Firefox Team,

My tablet (Lenovo P11 running Android 11) crashes completely (as in completely freezes not allowing me to do anything else), when opening certain websites (1 out of 3 times) including but not limited to instagram.com profile pages. I believe crash reports were never sent or could be sent, as my entire device has crashed.

As for more I formation, I had these extensions running: 1. U-Block origin 2. ClearURLs 3. Dark Reader 4. Video Background Play Fix 5. Chrome Mask (but was deactivated mode)

This crash happened 5 times now (out of the 10 to 15times I have opened these sites).

I have for the time being installed Fennec (with only Ublock, clearurls extensions running). There has been no crash yet.

I would like to confirm why those crashes were caused. Here are some of the reason I believe: 1. I am using an old Android device. 2. I was using multiple extensions incompatible with the webpage. 3. Combination of both.

If there could be other reasons please do state them.

Best reagrds, Sentry GA

Dear Firefox Team, My tablet (Lenovo P11 running Android 11) crashes completely (as in completely freezes not allowing me to do anything else), when opening certain websites (1 out of 3 times) including but not limited to instagram.com profile pages. I believe crash reports were never sent or could be sent, as my entire device has crashed. As for more I formation, I had these extensions running: 1. U-Block origin 2. ClearURLs 3. Dark Reader 4. Video Background Play Fix 5. Chrome Mask (but was deactivated mode) This crash happened 5 times now (out of the 10 to 15times I have opened these sites). I have for the time being installed Fennec (with only Ublock, clearurls extensions running). There has been no crash yet. I would like to confirm why those crashes were caused. Here are some of the reason I believe: 1. I am using an old Android device. 2. I was using multiple extensions incompatible with the webpage. 3. Combination of both. If there could be other reasons please do state them. Best reagrds, Sentry GA

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