Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Synchronisation via my Firefox account isn’t working

secretpost

Good afternoon.

Account synchronisation has stopped working. If I open the browser on my mobile device without using a VPN, the browser says I’m not logged in. However, if I open the browser via a VPN, everything loads correctly. Could this be because I live in Russia? I’m using the latest version of Firefox from Google Play on my device.

Good afternoon. Account synchronisation has stopped working. If I open the browser on my mobile device without using a VPN, the browser says I’m not logged in. However, if I open the browser via a VPN, everything loads correctly. Could this be because I live in Russia? I’m using the latest version of Firefox from Google Play on my device.

All Replies (1)

According to support.mozilla.org/questions/1594087 it's possible.

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.