Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tb saves msg to wrong folder.

  • 6 balasan
  • 0 ada masalah ini
  • Balasan terakhir oleh mike-a
  • Open

mike-a
mike-a

Whenever i send a message , it is saved to the 'inbox' previously it would be saved "sent mail". I have verified that TB is configured to save to sent mail but the msg is saved anyway to inbox.

Can some one explain how to get back to saving sent messages to sent mail folder.

In all honesty I find it frustrating to keep moving msgs manually.

Whenever i send a message , it is saved to the 'inbox' previously it would be saved "sent mail". I have verified that TB is configured to save to sent mail but the msg is saved anyway to inbox. Can some one explain how to get back to saving sent messages to sent mail folder. In all honesty I find it frustrating to keep moving msgs manually.

All Replies (6)

The Highlander
The Highlander

A Google search provides this answer...

(https://www.google.com/search?q=change+where+thunderbird+saves+sent+messages&rlz=1C2VDKB_enGB1120GB1120&num=10&newwindow=1&sca_esv=f1fb8f2ab13df819&sxsrf=ANbL-n4dDWRVyIk875ujzquXiuBkP5UCaA%3A1779651138271&source=hp&ei=QlITaraNDZuvhbIP1e3FmAc&iflsig=AFdpzrgAAAAAahNgUkVxCkfIyq9ze8R0gKH5MAo1vSlQ&ved=0ahUKEwi2tquP1dKUAxWbV0EAHdV2EXMQ4dUDCCU&uact=5&oq=change+where+thunderbird+saves+sent+messages&gs_lp=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_EFQgPzLKv99aGSBwQ0MS40oAe5qwKyBwQ0MC40uAfZHcIHCTEuMjMuMTguM8gHmwGACAE&sclient=gws-wiz)

Follow these quick steps:

Click the menu icon (three horizontal lines) in the top-right corner of Thunderbird and select Account Settings.

In the left-hand panel, click on Copies & Folders directly under the specific email account you want to change.

On the right side, find the When sending messages, automatically: section.

Locate Place a copy in and choose your preferred destination:

Your settings should look like this (mine)... See attached pic 😉

Hope that helps. 😊

The Highlander
The Highlander

Did this fix your problem, Mike?

mike-a
mike-a Pemilik Soalan

I admit that my eyes played some tricks on me - the check box for copies and folders was set to other instead of sent not sure how that happened but...

mike-a
mike-a Pemilik Soalan

Unfortunately, i just sent a msg and it was placed in my 'inbox'. I have tried to search thru about:config but didn't see anything that looks like it would help.

Any suggestions etc would be appreciated. Mike

david
david
  • Top 10 Contributor

please do a screenshot of you copies&folders pane for that account

mike-a
mike-a Pemilik Soalan

Here is screenshot as requested - Mike

Tanya soalan

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.