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Trouble adding exchange email account

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  • Balasan terakhir oleh chriscmcomm
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chriscmcomm
chriscmcomm

I already have two Exchange email accounts using Exquilla that were created in earlier T-bird versions, they work in the latest version as well. I am trying to add a third exchange account, I enter the email and password do auto discover and get the following error; Invalid or missing password: password does not exist in the directory for this user. Trace ID: b2766d8c-6b02-4879-ab77-e30177281600 Correlation ID: 220ef2bd-c4b2-42a9-9414-d4f7bc0dae35 Timestamp: 2026-03-06 02:43:34Z

An Autodiscover site was found, but we could not find a usable entry. This is probably because your server does not support Exchange Web Services (EWS). If your server does not support EWS, then ExQuilla will not work for you. If you believe this to be in error, try manually entering the EWS URL.

I know the message is wrong since I have two accounts that function. I have gone through the manual configuration as indicated online and still have no success just says "URL test failed". I was hoping this latest version would have another way to be able to enter information to get around the failure. Any guidance is greatly appreciated.

I already have two Exchange email accounts using Exquilla that were created in earlier T-bird versions, they work in the latest version as well. I am trying to add a third exchange account, I enter the email and password do auto discover and get the following error; '''Invalid or missing password: password does not exist in the directory for this user. Trace ID: b2766d8c-6b02-4879-ab77-e30177281600 Correlation ID: 220ef2bd-c4b2-42a9-9414-d4f7bc0dae35 Timestamp: 2026-03-06 02:43:34Z An Autodiscover site was found, but we could not find a usable entry. This is probably because your server does not support Exchange Web Services (EWS). If your server does not support EWS, then ExQuilla will not work for you. If you believe this to be in error, try manually entering the EWS URL.''' I know the message is wrong since I have two accounts that function. I have gone through the manual configuration as indicated online and still have no success just says "URL test failed". I was hoping this latest version would have another way to be able to enter information to get around the failure. Any guidance is greatly appreciated.

All Replies (2)

Matt
Matt
  • Top 10 Contributor

What Thunderbird version?

chriscmcomm
chriscmcomm Pemilik Soalan

Matt, currently version 148.0 both of T-Bird and Exquilla. All of the accounts that use Exchange are on the same domain as well. Auto discover returns this URL; https://outlook.office.365.com/EWS/Exchange.asmx. In the past I modified this URL (as indicated online) and inserted my domain as instructed and it worked without issue. Now only fails and no other place to go and attempt to input information like you can with IMAP or POP.

Tanya soalan

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