Mozilla Thunderbird V139 Unresponsive
I've been using Thunderbird for about 15 years. I just downloaded and installed V139. Thunderbird is now unusable. In the past, performance was great. Downloading email was fast and my filters moved the messages to the appropriate folders with no issues. With the current version 139, downloads take up to 5 minutes for only 4 or 5 messages. The filters run incredibly slowly. I can't scroll either the navigation pane or the preview pane or the messages pane. Version 128.11.0esr runs just fine with no issues on my other system. Both systems run Win10 at the same maintenance level. After all these years, I don't want to change email clients but if this situation doesn't resolve, I'm afraid I will have no choice but to toss Thunderbird in favor of some other solution.
How do I get back to version 128.11.0ser for this system?
All Replies (1)
If you reacted to the appeal in Thunderbird which suggested you change to 139, then you saw https://support.mozilla.org/en-US/kb/thunderbird-release/ which also has the instructions for going back to 128.
Before you do that, you might want to try some easy steps, and if they help then some recommendations can be made to help you.
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change?
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