Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox crashes

  • 1 balasan
  • 1 ada masalah ini
  • 12 paparan
  • Balasan terakhir oleh philipp
  • Diselesaikan

Matt
Matt

crashes immediately in safe mode; with refreshing; with uninstall and reinstall of FF54 on windows 10

crash id bp-c4f9388a-e237-40f6-be55-f83681170712

crashes immediately in safe mode; with refreshing; with uninstall and reinstall of FF54 on windows 10 crash id bp-c4f9388a-e237-40f6-be55-f83681170712

Penyelesaian terpilih

hi, unfortunately this crash is triggered by your comodo security product hooking into firefox - they already had the same issue a couple of days ago after the last windows update: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691 - now it's apparently creeping back :-/

Baca jawapan ini dalam konteks 👍 1

All Replies (1)

philipp
philipp
  • Moderator

Penyelesaian Terpilih

hi, unfortunately this crash is triggered by your comodo security product hooking into firefox - they already had the same issue a couple of days ago after the last windows update: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691 - now it's apparently creeping back :-/