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Firefox crashes

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  • 2 ada masalah ini
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  • Balasan terakhir oleh dlegay

dlegay
dlegay
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Firefox crashes every few minutes or even seconds, on any website, since 2 days. Nothing I've tried can repare it (reinitializing, cleaning...)

Firefox crashes every few minutes or even seconds, on any website, since 2 days. Nothing I've tried can repare it (reinitializing, cleaning...)

Penyelesaian terpilih

hi, i'm going to guess that you are a user of trusteer rapport which hooks into firefox and is known to cause many crashes in firefox 45. please check that you are fully updated there or else temporarily disable/uninstall rapport for the moment. please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes

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All Replies (2)

philipp
philipp
  • Moderator
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Penyelesaian Terpilih

hi, i'm going to guess that you are a user of trusteer rapport which hooks into firefox and is known to cause many crashes in firefox 45. please check that you are fully updated there or else temporarily disable/uninstall rapport for the moment. please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes

dlegay
dlegay Pemilik Soalan
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I uninstalled Trusteer and nothing happens any more ! Thank you.