Firefox Community Forum

I read the existing articles and followed them, starting with "manage bookmarks". When I click on restore, there is a list of the last 15 backups by date. EVERY one of them results in an error message "unable to process the file".

Manually searching for bookmarks.html or json, resulted in nothing found at first. Then I discovered the path to the bookmarks folder were all hidden folders (after the 'user' folder). I got them to display in file explorer ('show hidden files' selected) and tried to manually select the JSON files that way, to restore bookmarks. That also did not work, resulting in the same message depicted below.

Please help

I am unable to sign in due to Firefox reporting ISP FFL website security certificate being revoked. I do not remember my password to try another browser. Please help

when I hit full screen in the lower left on youtube videos it says full screen unavailable on all videos. I have tried all the recommended setting adjustments in the config and they don't work. yet full screen for youtube videos works in all other browsers on my mac which is an M2 pro macbook pro running sequioa 15.7.4

Please fix this as it is really annoying and I may stop using this browser if it is not taken care of. It just started yesteday out of nowhere. No changes were made on my computer during this time.

I open up firefox and the message appears - you must be signed into this network in order to access the internet. BUT i can use the internet. This is not a problem on a W10 machine which I also use.

Why is every company from Microsoft, Google and Firefox so obsessed with changing how I have my devices set up? I do not want all the extra feed as I open the browser. Every time the browser is opened there is so many more added shortcuts to my main screen. That is super annoying when I already had in place the shortcuts I wanted. I have gone through multiple times to dismiss the ones Firefox had added to the shortcuts. But new ones just keep popping up in the shortcuts. I have also blocked all the advertisements such as sports, fit health, politics and many more that is offered that I do NOT want. It crowds up space and is VERY distracting to my homework assignments. I just started using this browser because my college recommended that I install it to my laptop because Microsoft does not support 100% of their programming requirements. I wish the settings to find this would be easier and more available to the average Joe who is not familiar when changing browser settings. Plus it switch my mouse buttons. When I have always used the Left click on the mouse to select the word that needed to be modified auto correct spelling... now it is set for the Right click of the mouse. Why does every company feel the need to completely modify other peoples stuff? Same thing with my TV connected to the WI-FI. Ads are always popping up, modifying TV preferences, moving apps around on the main screen. Every time I power up it has a new screen. Its honestly disgusting. The world around us is always changing... can our personal home lives be left alone with our preferred preferences? With out major companies thinking "Heeyyy we can make that better!" without asking from the consumer! It would be nice to have the option when powered on asking "We have a new product, would you like to try it?" allow us to select yes or no! Or just fix the old stuff that had glitches... but nah we going to keep pushing forward and annoy everyone to fill our pockets! I am NOT pleased with the product that has been recommended to me.

Good Morning! I've just come back to FF after using another browser for quite a few years. Things have changed alot here, but I'm loving it all so far! With that being said, have been trying to get a few extensions set up. Main one being Open Link with New Tab. (WHY doesn't FF do that automatically? lol.) Anyway, obviously I'm doing something wrong because it just stays grayed out. I've uninstalled/reinstalled quite a few times. I know it's something so basically simple and I'm overlooking it. HELP! Thanks! Lynn

It looks like my firefox profile got corrupted during a power outage is there a way to repair it or at the very least get back my opened tabs? I had lot of them and it will take a long time to find them all again...

The profile in the image i cannot open anymore:

The sound works for me on Opera (PC Win11), but not on Mozilla - I see it as a bug in the browser... even after clicking on the playback device in the bottom right corner in Mozilla, the sound doesn't start playing...

I rarely turn my laptop off, when I'm not using it I put it into sleep mode. Firefox absolutely hates this though, and after a few days it will slow to a torturous crawl. Everything becomes horribly irresponsive, feels like nails on a chalkboard. It can even get to the point where it will randomly delay my cursor in Windows 10 itself by 10 SECONDS along with some bleed into other programs while switching between them. Fully closing Firefox then re-opening it will reset the issue, starting the timer again, but I hate doing this because I have doing that set to log me out of various sites which I then have to re login to, letting the torture boil until I give in. This has been my Firefox experience on laptop for at least 5 years now. Other forks of Firefox have this same issue.

I am leaving Firefox in the torture state currently to troubleshoot here. Currently the memory usage on Firefox is 6GB at 54% of my total ram, which is being used at 84% total. Total CPU usage is 23%. Wrote this on my desktop for my sanity so that's why there's no troubleshooting information.

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

After i installed firefox net jitter somehow appeared in my cs2. every time i play jitter is jumping randomly. Can yall somehow fix this i really enjoy using this browser but i just cant play with it running in the background((((

I had about 15 pinned tabs - unloaded - that I was saving for a research project. I shut my PC down and when powered up for the next session - all the pinned tabs were gone. I never thought to record the tabs via screen shot or something.

Is this normal - what are the limits of pinned tabs ? Do they expire in a day ? When the PC powers down ? When Firefox updates ?

Exactly what are the limits or boundaries for pinned tabs ?

Hello Folks, I just importeda a new certificate. Then I wanted to save all my certificates for backup. Selecting "Backup all...", I neter a secure password and click ok just to get the following error message: Failed to create the PKCS #12 backup file for unknown reasons the only button is "OK"

How can I start finding out what is going on and is there any means to save my certificates?

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

What is wrong with firefox! It doesn't work right with benzworld.org a mercedes forum. Page becomes unresponsive, or when clicking a link for a thread it takes incorrect page. Other browsers don't have this problem. Saving a bookmark, it doesn't save. Uninstall, reinstall, same thing.

It is with deep regret to inform you of my discontinuation of the use of Firefox.

My issues began at the beginning of February this year and have continued and compounded to the point that I cannot continue its use. The issues are constantly logging me out of my account, disabling ALL my bookmarks and the loss of well over a hundred passwords. I have followed every help article and community forums help links and to no avail I'm still dealing with all the same issues. I've have to restore my links every time I'm logged out of Mozilla. Their are no passwords to restore except for the Mozilla account I just had to log back into.

Again, I do regret discontinuing its use. I have used this browser for well over a decade and I am not one for changing anything at this point in my life. I'm 67 and having to switch is indescribably painful. I actually think your integration of AI functions are the problem. Everything was just fine before that was introduced.

If you have any comments, please feel free to email me at my former account email address.

Farewell old friend.....