Firefox Community Forum

Attn: Customer Support

  Firefox is currently my "default" browser.  I am running the most current updated Firefox browser.  I am using a desktop iMac with OS of Tahoe 26.1     
  It appears since the latest few updates (on Firefox) over the last week or so, I can no longer log in to my online banking.  I am able to enter my username and password (I'm using the 1Password app on this desktop and my iOS).  After entering my username and password, the progress wheel just spins and spins and nothing further happens.  The screen just sits there and does not progress to the next webpage allowing entry to my banking.  I know that it is a problem with the Firefox browser.   When I log in to my online banking using Chrome, I have no issues, it logs right in.  
  What is going on?   Please advise.  I'm thinking about ditching Firefox and going with Chrome or Safari.

Thanks for your assistance Dennis Ontario, Canada

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

Hello, I noticed google rolled out new icons for its workspace. However I use these workspace apps frequently and leave them on my bookmarks bar. For some reason however the docs, slides, and sheets logos respectively have defaulted their icons back to the original google drive icon. making it impossible to tell which is which from a glance. Sorry to bother y'all!

When i start fire fox it immediately opens 10 additional versions in the background which I can see in task manager and they take up a lot off memory. If i end task them they immediately come back. This only started recently. I noticed it because now when i open say a youtube video it shows it as number 4. This never happened before unless I had the same video open more than once.

If I can not stop this I will have to uninstall.

Something changed.

When I clicked a link, it would open in a new window. Now it only opens in a new tap. I need it to open in a new window.

I'm using Win 11 with Fire Fox.

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

I can't sign in to gmail as I used to for years. (It works ok when I use Private Browsing, but that's inconvenient.)

WHAT USED TO HAPPEN: when I was at the sign in page, my password manager (Dashlane) filled in the username and then a screen asking to use the passkey. I said yes, and got in to Google with no problem.

NOW: the password manager fills in my username (my name at gmail.com) and when I hit "NEXT" in the sign in field I get email or phone l.com When I click in the field that disappears and my username appears. When I hit NEXT it goes back to "email or phone l.com". Same when I hit return. Same when I enter my phone number. SO maybe it's Dashlane (my password manager)? But when I disable that and TYPE my username (or phone number) in the field, same stuff happens.

BUT when I use a private browser window, the gmail sign in works as before, and so that's what I've been using -- but it's not convenient having 2 windows open. Before it was just a tab in one window. What changed? Why? Can I change it back? Thanks!

I am running Windows 11 Pro and Firefox 147. Beginning the second week of Feb, Chase bank will not allow me to log into their system. They say I have to have Windows 10 or higher and Firefox 128. I am running 147. What else can I do?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

How do I roll back an update that is not working on my system? I am very displeased with Firefox overall. You are a memory hog and no settings that I try help. Now, when I open a new tab Firefox freezes and I often have to close and restart, sometimes more than once. You are pushing me away from your product. I am now looking for a browser that is user friendly and compatible with my older computer (windows 10 is the most upgraded OS I can use). I hope to hear from you with a resolution soon.

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

Hi,

My Firefox had auto updated to the newer version with AI built-in and auto-enabled, which meant the browser would crash EVERY. SINGLE. TIME. I would launch it.

For perspective, I am running an old Lenovo Thinkcentre mini PC with an Intel i5 6th gen and 16gb of ram; its got Windows 11 installed, and always running out of memory with the simple things like browsing and word processing. This is NOT a PC or use-case that needs or warrants AI.

So, I uninstalled Firefox (149) and installed the latest version WITHOUT AI built-in (147).

I then synced my profile, and things ran fine. An hour passed, and then i kept getting an error, saying my profile was created with whatever and I need to create a new profile.

So, I created a new profile and synced, again, and I got the error, AGAIN...

I'm about to boycott Firefox on all the devices I control, and opt for an older version of Opera or something more obscure, so that I don't have to deal with this nonsense.

I've been having this problem for about 10 years. It was raised in this thread but never solved.

When I launch Firefox, several recent bookmarks that had been at the bottom of a folder have moved to the top of the folder.

Moderator note: This question has been edited to correct the formatting.

Since the last update or two, cookies are filling up crazy fast - especially from Facebook - and I'm barely on it even these days. AND, I am not surfing other sites either, just working (claude/chatgpt only mostly).

https://snipboard.io/9uRi0v.jpg

Yet - this is JUST from today. How on earth is this possible??

I can't block cookies because things won't work the same - but this is ridiculous to have to empty everything constantly/daily.

What changed? Can you guys please fix this?

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins