Firefox Community Forum

My bank had me reinstall firefox. NOW I keep getting messages to create a new user because it shows I have previously logged in on a more recent version. I had used a version of 60 something and now I have something in the 40's (140.16.0 .Windows 11) I really hesitate to change users because I do not have a clear picture of what I will lose. Like bookmarks and saved stuff.

I would like to just stop the messages.

I have an account at watertown savings bank Watertown,Ma. In the past week I have not been able to sign in from my Macbook Pro running OS sequoia 15.8. I use Firefox as my browser. If I switch to Safari that comes on the macbook I can sign in. I was always able to sign in with Firefox. When I checked, firefox was updated on Sept 15th with version 140.16 oesr . The bank says its updates " sometimes conflict with Firefox".. but was unable to solve the problem.

Dear Mozilla Firefox!

Of late, you have been blocking my access to my AOL.COM Accounts and email No matter how much I try, you keep coming up with a Firefox Security Dialogue box, asking me to insert my Security key into a USB port, which practically makes no sense,

This is what happens: At the start, AOL.COM presents a page with 4 icons: a Padlock, Face, Thumb, and Burst. And underneath is written: "You'll scan a QR code to sign in with passkey". Next is below.

When I click Next, I am presented with your Firefox Dialogue box, and in it is written:

Windows Security Making sure it's you

Please sign in to login.aol.com

This request comes from Firefox,m, published by Mozilla Corporation

                                         Flash drive icon

Insert your security key into the

                      USB port.
                                          
                                         Cancel 

Firefox, where is the Security key, where is the USB, and why a Flash drive icon?

When I click Cancel, I am sent back to the beginning, and the whole exercise starts all over again.

So why are you blocking my access to my AOL.COM Account and email?

A quick response is needed.

Kind regards,

DR CLEMENT AKATENG MD