Firefox Community Forum

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

There have been numerous times when I click on a video to play (NY Times, WSJ, Universal Class), I just get a spinning circle but no video. Yet when I go on Google Chrome, the video plays right away. What's the problem here?

Thank you.

Can not open the website of my Bank. I'm getting this message. It works yesterday

Secure Connection Failed

An error occurred during a connection to suncoast.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Home Internet speed via cable 500 Mbps. When checking the Internet speed through the Firefox browser (version 133.0.3), incoming and outgoing about 250 Mbps. That is, the browser cuts the speed twice. When checking the speed through Google Chrome (version 145.0.7632.160), the Internet speed is about the declared 500 Mbps. Please help solve the problem with Internet speed through the Firefox browser.

There used to be a much more useful interface for clearing specific browsing data (the landscape-oriented one). The new interface is far less detailed to the point of strictly limiting its functionality. There used to be a config setting ("privacy.sanitize.useOldClearHistoryDialog") that could toggle which interface to use, but as of an update in the last week (I've been away without a computer for a while), that toggle does nothing. Is there any other setting that can make this feature actually useful again?

I keep getting pr_connection_reset_error messages in Firefox version 148.0 64 bit. I have purchased the windows 10 OS with extended updates and am running version 22H2 os build 19045.6937 do you have any suggestions on fixing this problem? When I am in my gmail account and using Firefox and I need to do a password reset that is when I receive the above error message.

Hello,

I am running windows 10, firefox 148.0.2 (64-bit) and when signing onto amazon.com I am greeted by this annoying pop up. Screenshot attached,

"Windows Security Making sure it's you

Please sing in to amazon.com This request comes from Firefox, published by Mozilla Corporation"

I do not find a need for this pop up and would like to know how to disable it. If you know how, please let me know!

The five Firefox relay have not been used by me; can I create new ones. I don't use shopify or pinterest. It looks like they were set up in 2024. Can I receive 5 more to clean these out. Thanks.

Hello, Firefox. So I have this feature whenever I type. When I type my first letter, it is capital, and whenever I add an comma to my sentence and hit the space key, it adds an period. I don't remember enabling that feature, and I want to disable that feature. Is there any way if I can disable that feature? Thanks in advance!