Firefox Community Forum

Okay I did just get a new computer, but I've had Firefox for more than a decade and I've used Gyazo for about 5 years. Today I am suddenly not allowed to visit a site I have an account with and was able to visit YESTERDAY?!?! I can go to my Gyazo without any problem but when I try to use a link from someone sharing a picture, I get the Did Not Connect: Potential Security Issue and am told I can't do anything about it?!?!

This is not acceptable. If this isn't resolved TODAY I will remove Firefox from my computer and go with another service. I appreciate you are a free service, but if you suddenly won't give me the service I've been getting for years from you then I will have to look elsewhere.

Please contact me ASAP regarding this. It is affecting how I do my job.

Regards,

Kari Bernard

Hi, when I want to zoom in to the website page, I cant seem to find the horizontal scroll, thus I cant see the left side of the page that I zoomed in. Please make the horizontal scroll available. Thank you.

Bought a new Acer computer from a computer service last year with windows 11. Was not allowed to access a website, CheapsTees.com because windows10 was expired Oct.14Th 2025. Paypal also shows windows 10 on my account but hasn't effected the service.

The main reason we bought the new computer is because the old one didn't support windows 11. Just to verify, it shows on the invoice we have it.

I appreciate your response.

Bill

I have Verizon FIOS and have been able to receive cable channels on my laptop until recently. Now I cannot access them without a sign-in which leads to some sort of error that I don't understand. Any help?

I just did an update as suggested by Microsoft for my laptop (a new Dell Inspiron 14 w/ windows 11)... Now, I cannot have access to the computer by using my PIN as I was able to before... ALSO, I cannot access MOST (previously available) websites... W H Y???

Doug Thompson

I am interested in going to Windows 11, but I don't know what procedure to use to do that; all the info is confusing To me, the info makes it look like I need to buy another Computer, even though I have a perfectly good operating DELL Inspiron 1 that is not that old, 4 years old with a new hard drive.

Leman H Wilson     [email address]   at 2:15 PM  10-16-25

I received a notice from centurylink about their changing my user I.D. from [edited] @q.com to [edited] @myctl.net beginning on 10/21/2025. I signed into my account, using the new email ([edited] @myctl.net) and now I'm blocked from my email / webmail Is firefox blocking my email account??

Thank You........Steven Could a tech. call me at [edited phone# from public community support forum] if help is available??

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Hello Mozilla community,

I want to share my extremely frustrating experience while trying to create desktop shortcuts for Firefox profiles. I have two profiles, and despite following all standard methods (including manually navigating to the profile folders), nothing worked. The usual steps, including directly creating shortcuts from the profile folder or using suggested tools, failed.

I specifically wanted a way to create exact shortcuts for each profile without manually editing anything. Even after testing everything, the only option left seems to be permanently leaving the profile inside Firefox and opening it from there, which defeats the purpose of quick access.

Due to this unnecessarily complicated process and lack of practical solutions, I have decided to leave Firefox permanently and switch to another browser.

Has anyone successfully created direct shortcuts for multiple Firefox profiles in Windows 11 without manual editing? Any practical advice would be appreciated, although I’m already moving away from Firefox.

Thank you. https://chatgpt.com/share/68e37504-cb3c-8002-8b05-f93a0edb5e02

When I open up my facebook page it loads but is blank. When I open my youtube channel it opens but when click video in opens I can see chat and can talk in chat, but the video doesn't play wheel keeps spinning. Have no problem on my phone or my tablet just Firefox. please send any questions to this email account since I can't access my mail [edited email from public community support forum]

Bonjour. Je n'arrive pas à ouvrir Firefox dont je me sert depuis 15 ans. Une fenêtre s'ouvre "Profil Manquant. Le profil Firefox ne peut être chargé. Il est peut être manquant ou inaccessible" Pouvez-vous m'aider. Merci par avance M.A.KRECHIEM [edited email from public community support forum]

My password/bookmark/history disappeared with Windows recent upgrade. How do I get everything in that area?

Also, I opened the Share option and it populated with something I did not want shared. I attempted to delete the entry but it is too long. How do I remove that entry? Could you help by walking me through these issues?

If this is a duplicate of the issues I appologize.

Your help would be greatly appreciated,

Deborah Allen [edited phone# from public community support forum]

I have arthrytis in my hand, and trying to keep that narrow moving in and out bar on the right of the page or drop down like the tab menu, is agonizing. WHY NOT MAKE IT WIDER????

‘accessibilty impaired for tab scrolling. SO HARF TO FIND AND KEEP CURSOR ON THE TEENEY TINY BAR. LOTS OF PAIN IN MY ARM AND HAND. no ability to join discussion. circular links. I HATE IT. AM GOING BACK TO CHROME. TAB THING WAS ONLY REASON I CAME BACK TO FIREFOX

I like the option, and use it, but haven't found any way to toggle back to automatic so I can read webpages normally. I've tried search in the community forum(s) as well. No luck.

TY,

Mac

Now that my browser is Firefox I cannot get to my email or anything else on my computer. What must I do??? At one point I was signing in to Mozilla Firefox and it said that account already exists. This is very frustrating for an older geriatric. Please send me instructions to get back where I was. My present email address is [edited from public] @gmail.com.