• Solved

My YouTube page wont complete its opening/loading process

My YouTube page wont complete its opening/loading process. This just started today and has never happened before. I've tried "reloading" it several times but to no avai… (read more)

My YouTube page wont complete its opening/loading process. This just started today and has never happened before. I've tried "reloading" it several times but to no avail. I see I can open YouTube properly using the Microsoft Edge browser, but Firefox is getting stuck in the opening/loading process. I even tried "restarting my Desktop PC (that I use for this everyday). It did not help.

Can you help?

Rob Horner

Asked by Rob Horner - Star Lake, NY 1 hour ago

Answered by Rob Horner - Star Lake, NY 9 minutes ago

  • Solved

Fi streaming stutters after a time

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre conn… (read more)

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre connection

My issue is that when watching F1 from the following site: https://f1tv.formula1.com/, after some time (it differs in how long it takes to manifest), the stream starts to stutter. Note, it is NOT buffering, it is like the stream gets "stuck" or freezes for an instant then continues. The "freeze" then becomes more frequent and sometimes even lasts for about 2 seconds before resuming. The most important fact about all this is that this does NOT happen when using Google Chrome, hence my suspicion that it is somehow related to Firefox specifically. Does anyone have any idea what is causing this and/or how to fix it, please?

Asked by Mark de Wet 1 week ago

Answered by Kiki [Off - Back June 11th] 2 days ago

  • Solved

Middle-click no longer opens new tab in the background.

Middle-clicking a link used to open the link in a new, background tab. This suddenly stopped over the long, Memorial Day weekend. I know I can just Shift-middle-click t… (read more)

Middle-clicking a link used to open the link in a new, background tab. This suddenly stopped over the long, Memorial Day weekend.

I know I can just Shift-middle-click to get this functionality, but if you're (Mozilla) changing the default* functionality, I would assume you provided a way to go back to the old style.

  • I may have changed a setting years ago to make middle-clicks open in the background, but if I did, it was so long ago that I don't recall. Regardless, did that option go away after some update?

I noticed this today. I updated both Windows and Firefox and tried again with the same result. This works as I intend (middle-click opens links in new, background tabs in Chrome). So, this isn't a mouse driver or hardware issue.

Asked by Jon Carmignani 1 week ago

Answered by Ed 22 hours ago

  • Solved

System Freeze when using Picture-in-Picture simultaneously with other applications.

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a… (read more)

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor.

Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot.

Any help at all in with this issue would be greatly appreciated, thank you.


Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

Asked by randomreef 3 weeks ago

Answered by randomreef 1 day ago

  • Locked

How do I stop Norton and McFee pop-up windows appearing continously on a Windows 10 computer

How do I stop Norton and McAfee pop-up windows appearing continuously on a Windows 10 computer. They are saying that their subscription are out of date. But their prote… (read more)

How do I stop Norton and McAfee pop-up windows appearing continuously on a Windows 10 computer. They are saying that their subscription are out of date. But their protection software is not installed. The computer has Malwarebytes virus protection installed

Asked by anb1000 1 day ago

Last reply by Denys 1 day ago

  • Solved

blob:

Hello, I process phishing URL's, I have recently come across URL's that make use of a BLOB: syntax on the URL: blob:https://bolig.botik.dk/16c8c011-0fa5-4ba0-a10f-ed76… (read more)

Hello,

I process phishing URL's,

I have recently come across URL's that make use of a BLOB: syntax on the URL:

blob:https://bolig.botik.dk/16c8c011-0fa5-4ba0-a10f-ed7675055cc6

You can see an example of the Phishing URL in this PhishTank entry:

https://phishtank.com/phish_detail.php?phish_id=9118779

That URL then re-directs to the above "BLOB" URL.

My understanding is that it is "locally" generating the phishing website, similar to an old fashioned about: syntax, however it's not clear what the significance of bolig.botik.dk URL is - loading that URL without the BLOB: prefix causes an error

Can someone explain:

1) What is the BLOB: syntax, and 2) what would be reported to have the phishing URL removed in the above example?

Asked by J S 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

gah. your tab just crashed

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025… (read more)

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Asked by Anthony Gloster-Guest 4 months ago

Answered by Paul 4 months ago

  • Solved

Is it possible to sync TabGroups to another device

with the new function of Tab Groups i was wondering if it is possible, or can be added in the future, to sync existing Tab Groups to all or specific devices in order to a… (read more)

with the new function of Tab Groups i was wondering if it is possible, or can be added in the future, to sync existing Tab Groups to all or specific devices in order to access created groups on my private Macbook to my work Windows Firefox.

thanx for any reply

Asked by Cor 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Missing Group Tabs

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and s… (read more)

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

Asked by Allyson Marie Vicera 3 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

how to remove AI from my Firefox?

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug … (read more)

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

Asked by AlexSeanchai 3 months ago

Answered by AlexSeanchai 2 months ago

  • Locked

I HAVE FAILED TO DOWNLOAD THIS LINK.https://drive.google.com/file/d/1nTw5Pqu3DB2_ikPNw5gN5YwzrvMroKpO/view?usp=sharing

I HAVE FAILED TO DOWN LOAD https://drive.google.com/file/d/1nTw5Pqu3DB2_ikPNw5gN5YwzrvMroKpO/view?usp=sharing … (read more)

Asked by annehbabirye 6 days ago

Last reply by Kiki [Off - Back June 11th] 3 days ago

  • Solved

Firefox will not open in Windows 11

Firefox has been working fine, but today when I clicked to start, I received an error message. "The file or directory is corrupted or unreadable." When trying to uninstal… (read more)

Firefox has been working fine, but today when I clicked to start, I received an error message. "The file or directory is corrupted or unreadable." When trying to uninstall Firefox, Windows cannot find the uninstall helper. When I try to download a new version, I receive an error message: "Couldn't download - virus scan failed." Windows Security reports are all good. A scan found no viruses. Firefox will not open at all.

Asked by cindy.kinn 1 week ago

Answered by cindy.kinn 1 week ago