Firefox Community Forum

Hi, I realized the other day when I went to use firefox that my bookmarks and history were all missing from firefox. I first tried to see if it was a profile issue like listed here: https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks but even though it had another profile my history and bookmarks weren't in the other other profile either. Next I tried the next method on the page where it says you can go to manage bookmarks then once in your library you can click restore to fix it but it refuses to bring up any files or folders when I do this. Also the library is totally empty and there's none of the previous shortcuts that show up from your most common pages when you open the new tabs, but when I opened firefox the first time it had the tabs I was previously on when I opened it like the previous session. My computer is very old and sometimes doesn't like to open new applications but a web browser or folder is basic enough that I've never really had issues with it other than slowness.

I apologize for the stupid question and greatly appreciate your patience. Thank you very much for any help in advance.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

I have been using Fire Fox for quite a while. When im on Face Book all is fine until I try to play one of the games that I have been playing on fire fox for years. I get error Your browser does not support this feature. It just started last night after fire fox latest update update

Wayne Rempel

When I click "VPN," i get a box with a button that says "get started." I click "get started" and it prompts me to sign in. I'm already signed in, so I click continue, and I get a message that says "sign in successful! Now turn on VPN" and the VPN box comes back up with the "get started" button. This sends me in an endless loop. I never get the button that actually lets you turn on VPN. What is going wrong?

I am running the latest public stable release of Firefox, 151.0.1 (aarch64), and these last few weeks I've been getting prompted to grant my location over and over every time I do a Google search. In MacOS, I've granted Firefox location permission and I've repeatedly saved me giving google permission but it doesn't stop. This is happening on my MacBook Pro and Mac Studio.

Anyone else? Any tips? It's maddening. lol

I suspected I had hit a "translate" somehow, but with further inspection I think I may actually have been compromised. I'm using Firefox, but the problem follows me even if I switch to Chrome or smilar.

Can you help? Tks!

The instructions on the page for fixing the error message about bookmarks and history not functioning refer to a Windows system, which I don't use on my Mac. Nor can I find anything under Virus & Protection in my Privacy & Security settings. I'm unclear what to try next, so are you able to advise? Many thanks in advance for your help! Meredith Rose

I use Linux Mint and I have been experiencing numerous system crashes involving Firefox which requires a cold boot. What is the problem? How can I debug this? Are you getting crash reports?’

This happens several times a week. It has happened continuously tonight since installing the latest update via the Software Manager.

The program causes a total freeze of the OS. All other running programs and all input sources. I have no choice but to shut down via the power button on the tower.

Mint generates crash reports but I have no way to determine if they are being sent to Mozilla.

Firefox for Linux does not provide a troubleshooting system like it does on Windows. Neither does Mint.

I studied Computer Science in the 80s when Firefox was known as Navigator. I learned C and the Unix OS, but since then I became a psychologist, and don't remember too much of the Com Sci stuff I learned and I don't think Mint allows user modifications anyway.

What can be done to fix this? I don't have the Benjamins to buy a new Windows to replace the Linux, nor do I want to.

Honestly, I don't know that "topic" best describes my situation. I am not a "techy" and should not be required to be a "techy" to be able to use Firefox and have it not create terrible problems for me.

Where did my favorites and extensions and homepage go? I clicked "refresh" since you, Firefox, RECOMMENDED THAT I CLICK "REFRESH," and

EVERYTHING IS GONE.

Where is EVERYTHING? I cannot get it back and do not have anything saved. I trusted you. There is no Firefox folder saved to my desktop. There is NOTHING. I have simply lost about 50 FAVORITES PAGES that I NEEDED.

This is disgusting and a betrayal. Firefox? Never again.

Firefox is not browsing on my laptop...to be fair neither is Microsoft edge so I'm not blaming Firefox but it's happened during the day totally out of the blue. I am linked to the internet but no pages will load. The firewall says Firefox is allowed through. I can't run troubleshooting because I can't link to the internet! Very annoying.

Since the update I performed today, 4/27/26, I am unable to upload files to my NAS via the Firefox web browser on a Windows 11 PC. I can still do it via the Google Chrome browser so I am not completely crippled, but it would be nice if I could still use Firefox for this work. Any suggestions on how to fix this, or will it require the software itself to be fixed?