Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmark icons dissapeared with update to 12 on MAC

  • 5 replies
  • 8 have this problem
  • 9 views
  • Last reply by Cheng Wang

more options

All of my Bookmark icons disappeared when I updated to FF 12 on my Mac 10.7. Next to the name of the bookmark is a silly little empty box. Does anyone know if Mozilla has a fix for this? (This is not the first time this has happened when updating FF. Why can't Moxilla figure this out?!)

All of my Bookmark icons disappeared when I updated to FF 12 on my Mac 10.7. Next to the name of the bookmark is a silly little empty box. Does anyone know if Mozilla has a fix for this? (This is not the first time this has happened when updating FF. Why can't Moxilla figure this out?!)

All Replies (5)

more options

When you click on the link, do they come back? Do you use any extensions that change favicons (Check in Tools > Add-ons)

In Firefox 10, they changed the default favicon from a white page to a empty box and so if you previously had pages, you'll have empty boxes. If you previously had favicons, you may need to load the page for the icons to re-save.

more options

Thank you for responding! I changed my preferences in Favicon, and redid them, and so that problem is solved. However, I still have a few websites that just show an empty box. I would like to just show the company icon logo, but I just see an empty box. For example: my bank, a couple of insurance company's, gas company and some other large company's. I have clicked on these, and opened them, but they do not come back. Any suggestions?

more options

Do some company's not have icons? Or is FF 12 just not showing them??

more options

Try to restore favicons with this extension:

more options

A lot of websites don't have favicons. Go to the site and see if a favicon shows up in your tab bar.