Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

after I download and try to run the 5.0 version it says the file is corupt, why?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by finitarry

jbarker401
jbarker401
more options

I downloaded the new firefox 5.0. After the download was finished, I tried to do the set up. It brings up the box that says run or cancel. I hit run and then another box comes up that says the file is corupt. I tried to re download it and it is still doing the same thing. is this a problem that is happening all the time or am I doing something wrong?

I downloaded the new firefox 5.0. After the download was finished, I tried to do the set up. It brings up the box that says run or cancel. I hit run and then another box comes up that says the file is corupt. I tried to re download it and it is still doing the same thing. is this a problem that is happening all the time or am I doing something wrong?

All Replies (1)

finitarry
finitarry
more options

Download the installer again, and try again. It could be that the installer was damaged.