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Mozilla VPN sharing to other devices (when already paid for)

  • 1 മറുപടി
  • 1 has this problem
  • 4 കാഴ്ചകൾ
  • Last reply by Gustavo Aguilera

rgaryb
rgaryb
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I purchased Moz VPN. I am supposed to be able to share to 5 devices. When I open the app on my phone it is again asking for a CCard number for subscription.

1. How do I download it if I've already paid for subscription? 2. Can I download it onto my wifes phone as one of our 5 devices?

Thanks!

I purchased Moz VPN. I am supposed to be able to share to 5 devices. When I open the app on my phone it is again asking for a CCard number for subscription. 1. How do I download it if I've already paid for subscription? 2. Can I download it onto my wifes phone as one of our 5 devices? Thanks!
Attached screenshots

എല്ലാ മറുപടികളും (1)

Gustavo Aguilera
Gustavo Aguilera
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Hello!

Thank you for reaching out,

You can have up to 5 devices on a single subscription. To add a device to your VPN subscription go to vpn.mozilla.org on the new device and simply sign in to the Firefox account you used with your Mozilla VPN subscription and it will automatically add it to your devices. Then the application should work normally.

I hope this helps,