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firefox won't open google+

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

Mari Adkins
Mari Adkins
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i am able to surf and browse any google page/product with the exception of google+. the page loads, but it loads just a blank page.

i am able to surf and browse any google page/product with the exception of google+. the page loads, but it loads just a blank page.

All Replies (3)

cor-el
cor-el
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Mari Adkins
Mari Adkins Question owner
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i've done all that. i did all that before i did anything else.

https://support.mozilla.com/en-US/questions/892635#answer-270123

cor-el
cor-el
  • Moderator
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Please continue in the other thread.

I will lock this thread to avoid confusion and repeating steps.