Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved

Thunderbird has stopped to include attachments via key. Only drag and drop function.

synthesis international

For years I have been attaching message files, pics., etc. by clicking the Attach button and browsing to the target. Now I have to drag and drop the attachments as the Attach click is useless.

For years I have been attaching message files, pics., etc. by clicking the Attach button and browsing to the target. Now I have to drag and drop the attachments as the Attach click is useless.

All Replies (1)

Chosen Solution

This is a recently discovered bug. The symptom is that if you previously attached a file, but the previous folder now no longer exists because it was deleted or renamed, when you later try to attach a file using the Write window's "Attach" button, it will silently fail. That is, clicking the button will appear to do nothing. The bug should be fixed in the next release.

In the meantime, a workaround is to drag-and-drop the file onto the Write window, as you discovered.

Or, if you don't mind changing Thunderbird's Advanced Settings:

- In <Settings | General | Config Editor> search for: "mail.compose.attach.dir".

- The value (path) here must be changed to one that is still available (for example C:\).

- Close and exit Thunderbird, then restart it (this step might not be necessary.)

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.