Update erased all my bookmarks.
latest update "erased" my bookmarks. Ive followed all instructions, no backup file shows when doing Restore directions. Supposed to automatically save last 15 updates but no bookmarks? Where else may it be saved to try manual restore or am I going to have to reenter all I had.
All Replies (2)
Well folks, I think I found a way to fix this problem. I followed all the suggestions on the website and nothing worked, especially since no items were found (backups, as an example) and most locations showed no files or options that the suggestions showed. I got fed up & decided to Uninstall. I hit the Uninstall Firefox and then a window showed that said to Refresh Firefox. One more try. It actually started, showed steps it was doing and darned if it didn't actually work. My bookmarks are back, no password probs so far, but the Bookmark icon is different on mine. I can get used to it or try to find the old way. But happy for now. Give it a try. If it does show up, you can hit it. If not, then it will uninstall, so if anyone knows this option shows up, please post it. Hard to believe my Refresh option is only on my PC, so good luck all.
Chosen Solution
"Refresh" is e.g. in Help › More troubleshooting info and a few similar places. The guide is here: Refresh Firefox - reset add-ons and settings
Glad to hear it fixed your profile!
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