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how can I change my email after losing access because of hacker attack

Firefox Edit account details
Paul replied
inke.richter
inke.richter

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in order to continue to use my firefox account?

Thanks for any help Inke

hello, the email account that I have used to create my firefox account has been hacked some time ago and I have completely lost any access to it. How can I change it in order to continue to use my firefox account? Thanks for any help Inke

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Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

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