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Send link to device doesn't work.

When I right-click on a website and choose "send page to device", I get the notification "Sent!", but nothing actually happens on my other device. Yes, I am logged in wit… (read more)

When I right-click on a website and choose "send page to device", I get the notification "Sent!", but nothing actually happens on my other device. Yes, I am logged in with the same sync account on both devices.

Asked by dONALD42 2 hours ago

style sheets hosted on http://cdn.ct-static.com/ will not load

When I access a specific website the .css files hosted at http://cdn.ct-static.com/ don't load. The Network Tool console indicates that they time out. I have been told th… (read more)

When I access a specific website the .css files hosted at http://cdn.ct-static.com/ don't load. The Network Tool console indicates that they time out. I have been told this is usually a network setup issue however if I use the MS edge browser the site loads. How do I troubleshoot this?

Asked by te_simpson 9 hours ago

Last reply by te_simpson 8 hours ago

how to show the active tab automatically

how can i force the active tab to show? i am fairly sure this feature was in a previous edition. I have a large number of tabs and sometimes an app or video will start… (read more)

how can i force the active tab to show? i am fairly sure this feature was in a previous edition. I have a large number of tabs and sometimes an app or video will start and i am forced to go back and forth thru all the tabs just so i can stop them.

Asked by Wolfgang Rotbart 9 hours ago

Lost Passwords and Bookmarks

Firefox just updated today and wiped all of my bookmarks and passwords. I need them to be restored as it included my login information for vital personal services such as… (read more)

Firefox just updated today and wiped all of my bookmarks and passwords. I need them to be restored as it included my login information for vital personal services such as my online banking, health information, etc. I hadn't saved this information anywhere else.

The passwords seem to have been stored in a login.json file, however, copying that file into my Firefox profile folder doesn't restore them.

Any help would be desperately appreciated.

Asked by RHurst95 13 hours ago

Firefox not loading pages

Firefox stopped loading yahoo and aol. It keeps telling me that it might be because Im not accepting cookies but I turned it on. Im able to load the pages through Googl… (read more)

Firefox stopped loading yahoo and aol. It keeps telling me that it might be because Im not accepting cookies but I turned it on. Im able to load the pages through Google and Duck Go. I'm getting ready to delete Firefox if I can't get it working, which would be a shame.

Asked by boblo1997 16 hours ago

Bookmarks

Hello Mozilla team, I recently received an update for the latest version of your browser and installed it. However, all of my bookmarks appear to be missing. I have an H… (read more)

Hello Mozilla team,

I recently received an update for the latest version of your browser and installed it. However, all of my bookmarks appear to be missing. I have an HTML backup of my bookmarks stored on a USB drive, but when I attempt to import it into the updated browser, I receive a message stating that the file is not recognized as a bookmark file and cannot be uploaded. This is unusual, as I am able to import the same HTML file on other computers and browsers without any issues.

I also tried using the “Sync” function to restore my bookmarks, but this did not work either.

Could you please advise on how I can resolve this issue?

Regards, James

Asked by silicontechtrade 16 hours ago

Manage payment method

I don't have a way to manage payment methods - the article in Support doesn't match what I see in Settings. I was able to add a new credit card while using a website but … (read more)

I don't have a way to manage payment methods - the article in Support doesn't match what I see in Settings. I was able to add a new credit card while using a website but I can't delete the old one.

Asked by Big Fella 17 hours ago

There are no articles related to this problem in the help section

Hello  I have read all the recovery related articles in the help section of the site and if there was a way to recover, I have tested it. I ask my question once again:  H… (read more)

Hello  I have read all the recovery related articles in the help section of the site and if there was a way to recover, I have tested it. I ask my question once again:  How is it possible that after I log in to Mozilla Firefox and sync my account, instead of recovering the information, all of it is deleted from other connected devices as well? I didn't even have time to make any changes in the sync menu and my account, and as soon as the sync was done, instead of recovering the information on the device that I had just synced, the information was deleted from my old devices such as my Android mobile phone, without my intervention. This is a very big and important problem and rest assured that there is no explanation in the help section about this. Please understand the problem and refrain from sending me links to re-read all the articles I've read.

Asked by Mehdi Yosefpour 1 day ago

rmeove profile name from taskbar icon

Now that the new profiles have arrived, the taskbar icon will always add the name of the profile I am currently using. And that profile HAS to have a name, you are not al… (read more)

Now that the new profiles have arrived, the taskbar icon will always add the name of the profile I am currently using. And that profile HAS to have a name, you are not allowed to leave it blank. I just named it A just becasue it needed to have any name. But I would actually prefer it not to be oncluded, as there is no need. Is there a way (or will there be) to remove the profile name to return to the look that was perfectly fine until yesterday?

Asked by Thaliel 1 day ago

Change context menu shortcuts (or change a default shortcut)

I want to change the context menu shortcuts of the tab-context-menu. I always used "k" to duplicate tabs faster. Now I can't use it anymore and I want to bring it back, … (read more)

I want to change the context menu shortcuts of the tab-context-menu. I always used "k" to duplicate tabs faster. Now I can't use it anymore and I want to bring it back, because it saves so much time. After that, I tried using shortcut-add-ons to use duplicate-tab with "ctrl+k" but that doesn't work either, because for some reason it defaults to access the search bar. That's something I will never use so it would be great if I could deactivate that nonsense in order to reuse that shortcut. I have read that there might be a autoconfig solution but I've no idea how to do that so I'm asking the community to help me with a solution to this problem

Asked by leo556 1 day ago

unreadable font size

No help given - and no question asked. Quitting Firefox as there is no simple way to change fonts to a size that is readable. Going back to a browser where I can actua… (read more)

No help given - and no question asked. Quitting Firefox as there is no simple way to change fonts to a size that is readable. Going back to a browser where I can actually read the address bar, toolbar and all the other places where one has to have developer skills in order to make simple font changes. Tired of fighting crap.

Asked by V 3 weeks ago