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Unknown mail service detected during Thunderbird installation

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

oliver.kirschnek
oliver.kirschnek

During the installation of Thunderbird I have received the following message:

"The follwing settings were found at your email provider:

mail.your-server.de“

This is NOT my current email provider!!

What does this mean??

During the installation of Thunderbird I have received the following message: "The follwing settings were found at your email provider: mail.your-server.de“ This is NOT my current email provider!! What does this mean??
Attached screenshots

Chosen solution

That domain appears to be hosted by Google, so click on manual config. and try these settings:

imap.gmail.com, 993, SSL/TLS, OAuth2, email address

smtp.gmail.com, 465, SSL/TLS, OAuth2, email address

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
  • Moderator

May be the TB new account wizard (or the new Account Hub) got it wrong. If you're a myResilience employee you likely know the correct email server settings, so you can use the manual account setup.

sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

That domain appears to be hosted by Google, so click on manual config. and try these settings:

imap.gmail.com, 993, SSL/TLS, OAuth2, email address

smtp.gmail.com, 465, SSL/TLS, OAuth2, email address

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