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Can’t Add Yahoo Account to Thunderbird

  • 2 replies
  • 0 have this problem
  • 21 views
  • Last reply by bdebeuret2

bdebeuret2
bdebeuret2
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Hello,

After moving to a new PC and installing the latest version of Thunderbird, I’m unable to add my long-standing Yahoo Mail account which had been working flawlessly in TB for nearly 20 years.

Here’s what I’ve tried so far:

Followed the official Thunderbird and Yahoo help documentation

Tried various community/AI suggestions

Generated and used a Yahoo application password

Thunderbird gets stuck at the “Your full name, email address” step and does not proceed to request a password. It also no longer shows the option to configure the account manually.

Has anyone else experienced this issue, and is there a workaround to force manual account setup or bypass this initial block?

Thanks in advance for your help,

Bertrand

Hello, After moving to a new PC and installing the latest version of Thunderbird, I’m unable to add my long-standing Yahoo Mail account which had been working flawlessly in TB for nearly 20 years. Here’s what I’ve tried so far: Followed the official Thunderbird and Yahoo help documentation Tried various community/AI suggestions Generated and used a Yahoo application password Thunderbird gets stuck at the “Your full name, email address” step and does not proceed to request a password. It also no longer shows the option to configure the account manually. Has anyone else experienced this issue, and is there a workaround to force manual account setup or bypass this initial block? Thanks in advance for your help, Bertrand
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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Disable account hub in Settings/General, then add the account from ⩸ - New Account - Email, with these settings:

imap.mail.yahoo.com, 993, SSL/TLS, OAuth2, email address

smtp.mail.yahoo.com, 465, SSL/TLS, OAuth2, email address

Accept cookies in TB (not browser) Settings, and enter the account (not app) password in the OAuth window when asked to allow TB access.

Helpful?

bdebeuret2
bdebeuret2 Question owner
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Thanks sfhowes. Here’s the solution that worked for me:

Since version 140, TB uses a new Account Hub to create new accounts. This automatic account creation option is enabled by default. It works fine in most cases, but if your account cannot be created, the program freezes (endless spinning wheel).

Go to Settings and uncheck Create accounts from the new Account Hub.

All is good now ;)

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