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Comcast Emails Deleted

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Hello, I use Thunderbird app on my computer. Yesterday I pulled up an email from my comcast.net email on thunderbird from Jan 28th in my inbox. I watched it disappear along with every email before Feb 14th. I could no longer access them on xfinity's website or on the email app I use on my phone. I've been in contact with Xfinity's customer service and they said there was a known glitch of Thunderbird deleting emails from the comcast server and there was nothing they could do to recover them. I've lost over a decade's worth of emails. I had settings with Thunderbird not to delete emails from comcast server and to store emails on my computer but I cannot find them. Is there any way you can recover my emails?? Thank you.

Hello, I use Thunderbird app on my computer. Yesterday I pulled up an email from my comcast.net email on thunderbird from Jan 28th in my inbox. I watched it disappear along with every email before Feb 14th. I could no longer access them on xfinity's website or on the email app I use on my phone. I've been in contact with Xfinity's customer service and they said there was a known glitch of Thunderbird deleting emails from the comcast server and there was nothing they could do to recover them. I've lost over a decade's worth of emails. I had settings with Thunderbird not to delete emails from comcast server and to store emails on my computer but I cannot find them. Is there any way you can recover my emails?? Thank you.

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