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Websites display closed closed captioning even though the videos have that option.

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  • 0 have this problem
  • 22 views
  • Last reply by zeroknight

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So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.
Attached screenshots

All Replies (5)

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What happens if you click the CC button to toggle the closed caption feature ?

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cor-el said

What happens if you click the CC button to toggle the closed caption feature ?

Toggling it just turns on and off the top closed captioning that is provided by the site, I can't figure out how to turn the lower one off.

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Are you sure that the remaining caption text isn't coming from the website (i.e. part of the video) if that doesn't react to clicking this button what would suggest that you toggle the Firefox vtt feature  ?

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cor-el said

Are you sure that the remaining caption text isn't coming from the website (i.e. part of the video) if that doesn't react to clicking this button what would suggest that you toggle the Firefox vtt feature  ?

I tried the same website in Chrome and it does not have the same issue.

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Do you see closed captions if you open the video in Picture-in-Picture?

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