Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Rar files automatically failing the download

  • 11 replies
  • 0 have this problem
  • 89 views
  • Last reply by Jon Cape

more options

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Chosen solution

I found out that it was my downloads folder that caused the problem as I changed the downloads to my user folder and the downloads now work. I am sorry if I wasted your time.

Read this answer in context 👍 0

All Replies (11)

more options

Does it still happen in Troubleshoot Mode?

Helpful?

more options

zeroknight said

Does it still happen in Troubleshoot Mode?

Yes it still happens in troubleshoot mode

Helpful?

more options

Downloading rar files from that site works for me. Can you share an example link that is not pay-walled?

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

Helpful?

more options

zeroknight said

Downloading rar files from that site works for me. Can you share an example link that is not pay-walled? Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

When I try to download the rar and zip files here both of them automatically fail even after switching profiles and refreshing Firefox, and I am unable to download .exe files as well when I tried to download the developer edition. Even with the developer edition I am still unable to download rar and zip files.

Modified by Jon Cape

Helpful?

more options

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Helpful?

more options

cor-el said

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Even after turning off windows defender the files are still automatically failing

Helpful?

more options

Can you post screenshots of the issue? It also works for me. see screenshots If your running a pro version of Windows, try this and see if you have the same issue. How to Use Windows 10's New Sandbox (to Safely Test Apps) https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

Helpful?

more options

Did you try enabling the "alternate download mode" by clicking on the "Downloads not starting?" link?

Some regions have been known to block itch's CDN. If your downloads aren't starting then you can try enabling alternate download mode and trying again.

If that doesn't work, you might need to use a VPN located in a different region.

Helpful?

more options

zeroknight said

Did you try enabling the "alternate download mode" by clicking on the "Downloads not starting?" link?
Some regions have been known to block itch's CDN. If your downloads aren't starting then you can try enabling alternate download mode and trying again.

If that doesn't work, you might need to use a VPN located in a different region.

Sorry for such a late reply but the alternate download mode doesn't work either and downloading it with a VPN doesn't work too.

Helpful?

more options

It downloads from "cloudflarestorage", so make sure you aren't blocking anything Cloudflare-related on your system or network. Try changing DNS over HTTPS (DoH) to "Max Protection" and choose Cloudflare as the provider.

The "alternate download mode" requires installing Ignore X-Frame-Options Header for the download to start for me.

If it still fails, try rebooting in Windows Safe Mode with networking enabled.

Helpful?

more options

Chosen Solution

I found out that it was my downloads folder that caused the problem as I changed the downloads to my user folder and the downloads now work. I am sorry if I wasted your time.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.