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When switching networks (mobile hotspot/wifi) Firefox can't load websites but other browsers can

  • 9 replies
  • 1 has this problem
  • 166 views
  • Last reply by Jayadeep

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When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506 '''Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work'''. Is there any permanent solution for this problem?
Attached screenshots

Modified by Jayadeep

Chosen solution

No issue as of now since the firefox version is updated to 120

Read this answer in context 👍 0

All Replies (9)

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Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

You can test older versions with mozregression to find when it broke.

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Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

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cor-el said

Are you using a proxy or VPN? You can check the connection settings.
  • Settings -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings":

I have tried all these no luck

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Does this still happen with the latest Nightly test build?

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zeroknight said

Does this still happen with the latest Nightly test build?
  • No this doesn't happen in latest nightly build or latest developer edition

i have tried the following troubleshoot steps to

  1. Tried in new profile / refresh existing profile.
  2. uninstalling and then reinstalling Firefox
  3. clear the DNS cache
  4. https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

Still i am facing the same problem

Modified by Jayadeep

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It could possibly have been fixed between versions 119 and 120. You can use mozregression to find the fix responsible.

You could also test 115 ESR and the latest Beta (installs over existing release version by default).

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zeroknight said

It could possibly have been fixed between versions 119 and 120. You can use mozregression to find the fix responsible. You could also test 115 ESR and the latest Beta (installs over existing release version by default).

Not able to reproduce the same issue using mozregression, tried 118, 119, 120 versions.

Modified by Jayadeep

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Mozregression uses Nightly builds that have different default settings. New features are often introduced earlier there, try going back to version 110.

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Chosen Solution

No issue as of now since the firefox version is updated to 120