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Firefox Memory Leak Microsoft

  • 10 replies
  • 1 has this problem
  • 1091 views
  • Last reply by SuperFurias

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Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details.

Someone knows why?

Hi. When opening the Microsoft Website (answers.microsoft.com) i experience some memory leaks. See photo for details. Someone knows why?

Chosen solution

Issue fixed. Memory Leak caused by a TamperMonkey Script

Read this answer in context 👍 0

All Replies (10)

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it is because you have too many tabs open on your browser and clear cache and history

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AzZA said

it is because you have too many tabs open on your browser and clear cache and history

my firefox usually runs with 1.5-2.0 gb of ram, with all these tabs, and even more. but when i open the microsoft site i mentioned in my first message, the browser starts to freeze, and the memory starts to grow, and grow, without a limit. i need to kill the process or else the ram just continues to grow. i made the screenshot at 20GB because i was near the limit of my ram, and i didn't want my pc to actually crash. but the ram was growing indefinitely.

Modified by SuperFurias

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A few websites cause unusually high memory usage for me also, some consistently some intermittently. If you open about:memory, it has buttons to clear collections and reduce memory usage. I use those at times. Sometimes I have to close a tab, wait and reopen it. This article may shed some light.

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources

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Terry said

A few websites cause unusually high memory usage for me also, some consistently some intermittently. If you open about:memory, it has buttons to clear collections and reduce memory usage. I use those at times. Sometimes I have to close a tab, wait and reopen it. This article may shed some light. https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources

Sounds useful, i will try, thanks.

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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

See also:

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You can check the about:memory and about:processes pages for info about all processes. There are several toolkit.aboutProcesses prefs on the about:config page to show more info. See also the about:unloads page for info about the tabs.

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I will try with the memory report later

Modified by SuperFurias

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The browser just updated and in the changelogs i have seen a "memory leak" thing so.. I will.. see if the problem is fixed. if in the next days i see no more memory leaks, i will send a message again.

Modified by SuperFurias

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Nope. still memory leaks.

I opened a bug report here, and uploaded the Memory Report

https://bugzilla.mozilla.org/show_bug.cgi?id=1833070

Modified by SuperFurias

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Chosen Solution

Issue fixed. Memory Leak caused by a TamperMonkey Script