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Email Going Into "Trash"

Firefox Other
jscher2000 -... replied 6 years ago
LTCSZ
LTCSZ

My incoming emails are going directly into the Trash (not Spam) folder. How can I stop this? Thanks

My incoming emails are going directly into the Trash (not Spam) folder. How can I stop this? Thanks

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Hi, is this happening on a webmail site where you are reading your email in Firefox, or in Thunderbird?

LTCSZ
LTCSZ Question owner

I am using Firefox with Yahoo (att) email. Thanks.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Unless you have an add-on that manipulates your mailbox, or another mail program accessing your mailbox that is doing it, this must be caused by some setting in the site. It is difficult to imagine Yahoo would have a setting for "throw every new email message into the trash." Maybe there is an errant mail processing rule, if Yahoo has those??