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Sync Account locked after mail bounced

Posted

I had deleted the mail alias I used for my sync profile. After trying to log in, I've received this message:

Sorry. We’ve locked your account.

The confirmation email we sent to firefoxalias@mypersonaldomain.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.

The link on "us" opened the default support page. What should I do please?

I had deleted the mail alias I used for my sync profile. After trying to log in, I've received this message: Sorry. We’ve locked your account. The confirmation email we sent to firefoxalias@mypersonaldomain.com was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account. The link on "us" opened the default support page. What should I do please?
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McCoy
  • Top 10 Contributor
637 solutions 6089 answers

Hello firefoxp,

THat must be frustrating ..... :(

Would you please take a look at this article and scroll down to the section

"You have received a message that your account has been locked" :

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

Hello firefoxp, THat must be frustrating ..... :( Would you please take a look at this article and scroll down to the section "You have received a message that your account has been locked" : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq
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