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sorry. we’ve locked your account.

Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected … (read more)

Hallo, Couple of days ago i had briefly full inbox in my email and i attempted to log in to my firefox account from new location. Because of the inbox email was rejected and my account locked. On the forums i have read that it is suppose to be unlocked after 24h. It has been more then 3 days and my account is still locked. I even created report on bugzilla but no one replayed.

Please could you unlock my account (obviously i have access to it form other devices but i rely need it ASAP).

Thank you for understanding.

Asked by Ubuntu 16.04 (virt_box)(NCS) 6 hours ago

bookmark creation is broken

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the sear… (read more)

My bookmark creation is broken. I'm using Ubuntu, also cleared the cache, uninstalled/reinstalled. My existing bookmarks are still there. "Bookmark This Page" in the search bar does not work. Troubleshoot had the same broken bookmark prob.

The Home page row of shortcuts are all blank.

Another weird thing is FF doesn't show up in my apps. I just added another FF, which had the same problem and deleted it.

Asked by ouaisaussi 16 hours ago

Ubuntu Snap problem with Firejail

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? T… (read more)

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile settings, bookmarks, add-ons etc) its way more secure than the sandbox offered by a Snap.

Asked by Baldape 5 days ago

Last reply by Baldape 22 hours ago

firefox leaves fullscreen mode, when resized

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable. In the window-manager that I use (KDE plasma), I can ask the window-man… (read more)

Firefox leaves full-screen mode when window manager remaps window to be in a frame and re-sizable.

In the window-manager that I use (KDE plasma), I can ask the window-manager to exit full-screen mode, without telling the window. This allows me to tell a window to be in full-screen mode, while in a framed window. I have attached a screen-shot of chrome showing a youtube video. Both youtube and the chrome are in full screen mode, however the window manager has re-sized it and added decorations (title-bar&frame), and is allowing me to resize, move, minimize, maximize, etc.

This works for every program that I have used (that has a full-screen mode). However it is not working for Firefox. It seems that Firefox is triggering off of the wrong event.

My guess: the window-manager sets NET_WM_STATE_FULLSCREEN to enter full-screen, and would normally clear this attribute to exit full screen. When we exit full-screen, but stay in full-screen mode, the attribute is not cleared. However Firefox is triggering off of something else such as a re-size event.

Use-case: What I am trying to do

  1. Enter full screen mode: browser hiders tab-bar, and address bar, maybe web-page changes layout (e.g. you-tube resizes video player to fill window)
  2. Tell Window-manager to leave full-screen-mode, but not inform browser (or other app). Browser is now still hiding tab-bar, address-bar, site is till showing video in whole-window, but window can be moved and re-sized.

This works for every other app that I have user. (Some apps don't have full-screen-mode, so this does not apply to them. But it works for all that do have it.)

Asked by ctrl_alt_del 1 month ago

Last reply by ctrl_alt_del 3 weeks ago

Hello friends umm I reset my Firefox password and for whatever reason I went back to my old account, without resetting? I do not understand

I tell you, I have Firefox for a long time, it is my favorite browser, but a few weeks ago I forgot the password; a, I tried to change it, with the keys etc and I could n… (read more)

I tell you, I have Firefox for a long time, it is my favorite browser, but a few weeks ago I forgot the password; a, I tried to change it, with the keys etc and I could not, so I decided to reset it, of course it hit me because I lost All my bookmarks in folders and in order ... well, the fact is that three days ago I think I went back to my firefox and suddenly I went back to my previous account, that is, as if I had not reset it, it was all there, but Also my problem with the password is back, I can not change it, supposedly I had already done it, but it appears the previous one to which I changed a few days ago, to which I cannot change because I do not remember, and I returned to the same thing, no I want to reset again because maybe the same thing happens, what should I do then? Can you help me change my password without losing everything again? It hadn't happened to me before and I don't know what to do, it all seemed very strange to me.

Thanks for reading and helping me.


Gio

Asked by Giovanna Chädid D₣ 2 days ago

Firefox reports a secure connection without existing certificate

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the… (read more)

When i click on the lock icon in the address bar, nothing happens (I would expect to see the encryption and certificate, but no widget opens). When I right-click into the page and select "View Page Info", "Security", "View Certificate", no certificate exists. Only generic info is shown (Servers+Authorities). Also an error is reported in the system log, confirming that no certificate exists: JavaScript error: chrome://browser/content/browser-siteIdentity.js, line 642: TypeError: issuerCert is undefined

Questions:

  • Why does Firefox show the lock icon while no certificate exists?
  • How does Firefox establish a secure connection without having a certificate? (From my understanding a certificate is needed for TLS to work.)

Version used: Firefox 78.12.0esr ('Mozilla/5.0 (X11; FreeBSD amd64; rv:78.0) Gecko/20100101 Firefox/78.0'), no add-ons or plugins.

Asked by pmc1 1 week ago

Last reply by pmc1 2 days ago

Linux: Small window flickering after restart

Hello there, so I usually have two Firefox windows open, both in fullscreen. When I than shutdown and restart my computer, and open Firefox again, it will create two wind… (read more)

Hello there,

so I usually have two Firefox windows open, both in fullscreen. When I than shutdown and restart my computer, and open Firefox again, it will create two windows with the tabs I had opened before (although I didn't check "Restore previous session" in my settings), but one of those windows will be small and flickering while the other is working normally. A solution I found to stop it from flickering is to press "F11" two times to maximize it and than get it back to normal fullscreen mode.

Firefox: Version 92.0 (64-bit) Ubuntu: 20.04.2 LTS (Focal Fossa)

Thank you in advance.

Asked by simeon2 2 days ago

Github (and other sites) monospace fonts aren't actually monospace as of 92.0

In the attached image, the code is indented with 4 spaces, but it displays as if it's 2 spaces because the spaces are thinner than the other characters. In the second ima… (read more)

In the attached image, the code is indented with 4 spaces, but it displays as if it's 2 spaces because the spaces are thinner than the other characters. In the second image, I've highlighted a single space, which is half the width of the character above it. I also downloaded the latest nightly and this still happens with it.

Github's current `font-family` rule: `ui-monospace,SFMono-Regular,SF Mono,Menlo,Consolas,Liberation Mono,monospace`

In devtools, firefox underlines `Liberation Mono` as the active font-family, but I uninstalled that from my system and it switched to `monospace` (Noto Sans Mono) with the same issue. If I change it to remove the `Consolas,Liberation Mono,` it gets fixed, but when `Liberation Mono` is installed+highlighted and I only remove `Consolas,` it doesn't work til I remove `Liberation Mono,` as well. Note that both `Consolas` and `Liberation Mono` resolve to "Noto Sans Mono" "Regular" in fc-match, which is my default monospace font.

Asked by coolreader18 3 days ago

Lag with HTML5 Video Loops

When looping a video either with the loop-attribute or using the onended callback produce a slight lag when restarting. Example This problem exists on Linux and Windows.… (read more)

When looping a video either with the loop-attribute or using the onended callback produce a slight lag when restarting.

Example

This problem exists on Linux and Windows. It doesn't occur with Chrome on Linux, Windows or ChromeOS.

Thank you for your help!

Asked by christopher.besch 4 days ago

Locked out of my account

I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled corre… (read more)

I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled correctly and is accepting incoming emails. I've made a new account to write this message, I need access to my original account asap, how can I sort this?

Asked by illbeback29 5 days ago

Firefox 92.0 breaks title bar and all windowing decorations (including focus and key input) running under fluxbox on Linux

Hello all. I am reaching out since even the fix I had found recently to get v92 functioning again has ceased working. Since the upgrade to the UI changes in v92, firefox … (read more)

Hello all.

I am reaching out since even the fix I had found recently to get v92 functioning again has ceased working.

Since the upgrade to the UI changes in v92, firefox is no longer displaying any of the native windowing toolbar or resizing decorations that are present by default in fluxbox.

I had found a workaround when this new UI came out by manually copying in a userChrome.css and userContent.css files into my firefox profile folder. This restored firefox's old/normal/default behavior of actually displaying the windowmanager titlebar and controls for the application-window so that I could select the window and drag it between my multiple desktops. (the files I sourced were found here: https://github.com/black7375/Firefox-UI-Fix )

Unfortunately though, it appears that even this fix has ceased functioning as I am now stuck with a firefox window that is literally stuck in place where it fires-up. I am no longer able to bring focus to the application, so cannot type into the window. A mouse select only partially selects the application as I am able to navigate mouse-controlled menuing, but am unable to type anything into the application. I am also no longer able to grab the application window and resize it, move it, etc.

This is running on a NOC display with 6 screens, so it is quite critical to be able to grab and move individual windows between multiple screens.

I am a 20+ year user and evangelist for mozilla software and simply need firefox to behave and look like it did before these v92 "fixes" that jacked up the UI.

Asked by chris416 6 days ago

Last reply by chris416 6 days ago