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espn videos will not play in firefox.

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by FredMcD

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"An error occurred during playback, possibly due to network connectivity or being in a backgrounded browser tab." Was able to play videos within the past week. Not sure if an update changed any settings.

"An error occurred during playback, possibly due to network connectivity or being in a backgrounded browser tab." Was able to play videos within the past week. Not sure if an update changed any settings.

All Replies (2)

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So does it still play now or just that one time? And does youtube videos do the same problem?

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}