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I lost sync tab data, maybe cause i have same computer name?

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by tuonggahuy

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Cause my company using domain for all PC and i just change to new PC that have exactly PC name with previous one (which i already sync tab data). So seem i lost all data about tab that im opening in old PC. How could i get back that data ?

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Pkshadow said

Hi, Sorry you can not. It does not work like that. Firefox Volunteer Support does not have access or see or anything other than provide information for Sync. Please let us know if this solved your issue or if need further assistance.

is there any chance if i have "old firefox data" folder and i'm change from windows to Mac is that folder could be use if first question is yes answer

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Yes.... Files can be possibly rescued. Never work with original files.

Be careful do not transfer corrupted data to good data. Go slow working on it and never work with original files.

For Future :

Please let us know if this solved your issue or if need further assistance.

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Pkshadow said

Yes.... Files can be possibly rescued. Never work with original files. Be careful do not transfer corrupted data to good data. Go slow working on it and never work with original files. For Future : Please let us know if this solved your issue or if need further assistance.

thks for your help, i got i back, all my current tab on windows just copy profile folder. But when im quit firefox and start again it still call chrome://ubufox/locale/ubufox.properties in the first page and it said no file found