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when opeing a 2nd firefox browser the 1st browser becomes unresponsive

  • 1 reply
  • 2 have this problem
  • 89 views
  • Last reply by FredMcD
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when i open a 2nd browser the 1st browser becomes unresponsive and the have to close the first browser down plz help

when i open a 2nd browser the 1st browser becomes unresponsive and the have to close the first browser down plz help

All Replies (1)

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 55.0.3

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?