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I accidentally deleted my account. How do I recover it?

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I was setting up FireFox on a new PC and was wanting to sync my acount to the new install of FireFox. I accidentally hit create a new account instead of signing in. It over rode my correct account, so I deleted it and now cannot get back to my original account. HELP!!!

I was setting up FireFox on a new PC and was wanting to sync my acount to the new install of FireFox. I accidentally hit create a new account instead of signing in. It over rode my correct account, so I deleted it and now cannot get back to my original account. HELP!!!

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Whatever you do when trying to get 'back to' or connect to the "correct account" don't reset the password for that account, especially if your old PC isn't usable or was lost! Requesting a new password clears your data from the Sync server. So if you don't have that data on another device or that device doesn't work. your data is lost if you don't have a backup of that data.


"It over rode my correct account, so I deleted it ..." You deleted your account?

Are you able to connect to or use the "correct account" on the old device?